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slides · global inventory

Customer Journey

Slide type collection for the active corpus filters, with each row opening the slide detail view.

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Matching slides 1,856
Current window 1-30
Pages 62
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Slide type: Customer Journeyclear collectionreset all
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Slide type

1-30 of 1,856

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46
Uses a matrix structure to align platform capabilities with marketing funnel stages.2018 True-Luxury Global Consumer Insight · BCG
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Zoom In1 hit
47
The slide uses a process flow diagram to illustrate a digital marketing funnel on WeChat.2018 True-Luxury Global Consumer Insight · BCG
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Zoom In1 hit
48
The slide uses a funnel-like progression (Reach, Engage, Convert, Transaction, After-sales & CRM) applied to Tencent's business units.2018 True-Luxury Global Consumer Insight · BCG
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Zoom In1 hit
09
The slide uses a persona-based framework to segment consumers.2019 Global FS Consumer Study DACH · Accenture
Consulting deck Strategy consulting Beat · The Facts (What)Loop · Segmentation Split1 hit
10
The slide uses a VR headset image as a visual metaphor for 'Pioneers' (early adopters/tech-forward).2019 Global FS Consumer Study DACH · Accenture
Consulting deck Strategy consulting Beat · The Facts (What)Loop · Segmentation Split1 hit
11
The slide uses a purple color scheme to distinguish the 'Pioneers' segment from the 'Total' population (grey).2019 Global FS Consumer Study DACH · Accenture
Consulting deck Strategy consulting Beat · The Facts (What)Loop · Segmentation Split1 hit
12
Part of a series of persona slides; uses a photo-heavy layout with bulleted attributes.2019 Global FS Consumer Study DACH · Accenture
Consulting deck Strategy consulting Beat · The Facts (What)Loop · Segmentation Split1 hit
13
Part of a series of persona slides; uses a clean, text-heavy layout with a background image of a laptop.2019 Global FS Consumer Study DACH · Accenture
Consulting deck Strategy consulting Beat · The Facts (What)Loop · Segmentation Split1 hit
14
Uses a persona-based framework to segment consumer behavior and attitudes toward financial services.2019 Global FS Consumer Study DACH · Accenture
Consulting deck Strategy consulting Beat · The Facts (What)Loop · Segmentation Split1 hit
16
The compass image is likely a metaphor for 'navigating' or 'finding direction' in consumer behavior, though it is not a standard framework.2019 Global FS Consumer Study DACH · Accenture
Consulting deck Strategy consulting Beat · The Facts (What)Loop · Segmentation Split1 hit
17
Uses a combination of grouped bar charts for behavioral metrics and pie charts/tables for sentiment and trust metrics.2019 Global FS Consumer Study DACH · Accenture
Consulting deck Strategy consulting Beat · The Facts (What)Loop · Segmentation Split1 hit
18
Part of a series of persona slides; uses a photo-heavy layout.2019 Global FS Consumer Study DACH · Accenture
Consulting deck Strategy consulting Beat · The Facts (What)Loop · Segmentation Split1 hit
19
Uses a record player as a visual metaphor for 'Traditionalist'.2019 Global FS Consumer Study DACH · Accenture
Consulting deck Strategy consulting Beat · The Facts (What)Loop · Segmentation Split1 hit
30
The slide uses a concentric circle diagram to represent stages of loyalty, mapped against two axes.Global Banking Consumer Study Reignite human connections to discover hidden value · Accenture
Consulting deck Strategy consulting Beat · Solution & ApproachLoop · Maturity Curve1 hit
22
The slide uses a process flow to show skill evolution and role transformation.Resiliency in the making · Accenture
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Maturity Curve1 hit
15
The slide uses a two-column layout to contrast the 'Interest' and 'Engagement' phases of the content consumption journey.Seeing the BIG Picture · BCG
Consulting deck Strategy consulting Beat · Problem & ComplicationLoop · Day In Life1 hit
19
The Venn diagram illustrates multi-platform consumption behavior.Seeing the BIG Picture · BCG
Consulting deck Strategy consulting Beat · Problem & ComplicationLoop · Zoom In1 hit
29
The slide uses a journey-based framework (Discovery -> Interest -> Engagement) at the top right.Seeing the BIG Picture · BCG
Consulting deck Strategy consulting Beat · Solution & ApproachLoop · Aha Moment1 hit
30
The slide uses a customer journey framework (Discovery -> Interest -> Engagement) to contextualize the data.Seeing the BIG Picture · BCG
Consulting deck Strategy consulting Beat · Solution & ApproachLoop · Aha Moment1 hit
37
The slide uses a 'Consumer Reality' framing to show the impact of digital engagement on different media segments.Seeing the BIG Picture · BCG
Consulting deck Strategy consulting Beat · Solution & ApproachLoop · Zoom In1 hit
43
The slide uses a two-column layout to contrast stages of the customer journey, followed by specific strategic initiatives.Seeing the BIG Picture · BCG
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · So What Cascade1 hit
57
The slide uses a custom visual representation of a journey funnel mapped against media categories.Seeing the BIG Picture · BCG
Consulting deck Strategy consulting 1 hit
10
The slide uses a persona (Zawadi) to humanize the data points.The next billion consumers · Accenture
Consulting deck Strategy consulting Beat · Situation & ContextLoop · Segmentation Split1 hit
14
The slide uses a persona-based approach to illustrate the target customer for digital commerce.The next billion consumers · Accenture
Consulting deck Strategy consulting Beat · Situation & ContextLoop · Segmentation Split1 hit
15
Part of a series of consumer profiles; uses a lifestyle photo to represent the persona.The next billion consumers · Accenture
Consulting deck Strategy consulting Beat · Situation & ContextLoop · Segmentation Split1 hit
24
The chart shows a clear trend where negative sentiment increases from the 'Discover' phase to the 'Use' phase.The next billion consumers · Accenture
Consulting deck Strategy consulting Beat · Problem & ComplicationLoop · Funnel Analysis1 hit
45
The slide uses a customer journey framework to segment consumer behavior and validate it with survey data.The next billion consumers · Accenture
Consulting deck Strategy consulting Beat · Impact & Next Steps1 hit
27
Uses a timeline-based comparison framework to contrast past and future states.True-Luxury Global Consumer Insights 7th Edition · BCG
Consulting deck Strategy consulting Beat · The Implications (So What)Loop · Before After1 hit
26
The slide uses a sequential flow (A-F) to show a failed customer journey.True-Luxury Global Consumer Insights 9th Edition · BCG
Consulting deck Strategy consulting Beat · Solution & ApproachLoop · Day In Life1 hit
34
The slide uses a process flow diagram to illustrate the transformation of business operations.Work, workforce, workers Reinvented in the age of generative AI · Accenture
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Before After1 hit