2018 True-Luxury Global Consumer Insight · page 48 of 55
The slide uses a funnel-like progression (Reach, Engage, Convert, Transaction, After-sales & CRM) applied to Tencent's business units.
Consulting deck · customer_journey · present_framework · sparse density
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Slide schematic 4/4
framework 1/1 list 1/1 source-note 1/1 title 1/1
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instance bullet source-note headline
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No metric insight is anchored to this slide.
Frameworks 1