78% never use a mobile app or website to contact their bank.
2019 Global FS Consumer Study DACH · page 18 of 59
Part of a series of persona slides; uses a photo-heavy layout.
Consulting deck · customer_journey · present_framework · overcrowded density
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Slide schematic 7/7
image 1/1 list 2/2 paragraph 2/2 title 2/2
Components 7
photo bullet bullet paragraph paragraph headline subtitle
Tools 1
Metrics 1
Frameworks 1