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6,301-6,330 of 13,579

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The slide highlights the higher engagement of 'advocates' compared to other customers across various financial products.Banking Consumer Study 2025 · Accenture
Consulting deck Strategy consulting Beat · Problem & ComplicationLoop · Aha Moment1 hit
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The slide uses a large photo of a person's face to evoke trust and human connection. It highlights key survey statistics regarding customer pressure and AI concerns.Banking Consumer Study 2025 · Accenture
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Before After1 hit
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The slide uses a historical analogy (credit cards) to frame the current challenge of AI adoption in banking.Banking Consumer Study 2025 · Accenture
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Before After1 hit
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The slide uses a 'Bright Money' case study to illustrate the 'advise first' principle.Banking Consumer Study 2025 · Accenture
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Before After1 hit
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The slide uses a 'Reassure me' theme from a broader framework of customer engagement pillars.Banking Consumer Study 2025 · Accenture
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Before After1 hit
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The slide uses a high-quality lifestyle photo to set a tone of personal connection.Banking Consumer Study 2025 · Accenture
Consulting deck Strategy consulting Beat · Evidence & Proof1 hit
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The slide uses a three-column layout to discuss the personalization gap in banking, supported by key statistics.Banking Consumer Study 2025 · Accenture
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Benchmark Gap1 hit
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The slide uses a three-column layout to explain the concept, the implementation, and a real-world example.Banking Consumer Study 2025 · Accenture
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Benchmark Gap1 hit
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The slide uses a 'Actions to help' header and a footer navigation bar indicating this is part of a larger framework.Banking Consumer Study 2025 · Accenture
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Benchmark Gap1 hit
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The slide uses a high-impact emotional image to set the tone for the section.Banking Consumer Study 2025 · Accenture
Consulting deck Strategy consulting Beat · Evidence & Proof1 hit
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The slide uses a mix of qualitative insights and quantitative metrics to diagnose the current state of banking customer service.Banking Consumer Study 2025 · Accenture
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Aha Moment1 hit
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The chart displays two distinct metrics side-by-side for the same set of channels: usage frequency and satisfaction.Banking Consumer Study 2025 · Accenture
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Aha Moment1 hit
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The slide highlights a disconnect between bank branch closures and persistent consumer demand for physical presence.Banking Consumer Study 2025 · Accenture
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Aha Moment1 hit
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The slide uses a three-column layout for text. It includes a footnote reference (12) and a footer navigation bar.Banking Consumer Study 2025 · Accenture
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Aha Moment1 hit
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Part of a series of 'Actions to help'. Includes a case study example of a global bank.Banking Consumer Study 2025 · Accenture
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Aha Moment1 hit
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The slide uses a 'Actions to help' header and includes a footer navigation bar indicating this is part of a larger framework.Banking Consumer Study 2025 · Accenture
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Aha Moment1 hit
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The slide uses a three-column layout to discuss the rationale for branch reinvention and specific implementation strategies.Banking Consumer Study 2025 · Accenture
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Aha Moment1 hit
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Part of a series of 'me' themes (Reassure, Remember, Delight, Reward).Banking Consumer Study 2025 · Accenture
Consulting deck Strategy consulting Beat · Evidence & Proof1 hit
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The slide argues that interest rates and fees are not primary drivers of customer advocacy because customers are largely unaware of them.Banking Consumer Study 2025 · Accenture
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Myth Buster1 hit
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The slide uses a large photo and a pull-out metric to emphasize the customer satisfaction gap.Banking Consumer Study 2025 · Accenture
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Myth Buster1 hit
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Part of a series of 'Actions to help' slides; this one focuses on 'Reward the moment'.Banking Consumer Study 2025 · Accenture
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Myth Buster1 hit
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Part of a series of 'Actions to help' slides.Banking Consumer Study 2025 · Accenture
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Myth Buster1 hit
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The slide uses a split layout with a large atmospheric photo on the left and text on the right. It is part of a series of 'Actions to help'.Banking Consumer Study 2025 · Accenture
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Myth Buster1 hit
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The slide uses a gradient background and clear typography to present customer segments.Banking Consumer Study 2025 · Accenture
Consulting deck Strategy consulting Beat · Impact & Next StepsLoop · Segmentation Split1 hit
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The slide uses a split layout with a white background for the conclusion and a purple gradient background for the call to action.Banking Consumer Study 2025 · Accenture
Consulting deck Strategy consulting Beat · Impact & Next Steps1 hit
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Slide 1
Banking: The future is backBanking: The future is back · Accenture
Consulting deck Strategy consulting Beat · The Facts (What)1 hit
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This is a personal introduction/preface slide featuring a headshot and biography of the author.Banking: The future is back · Accenture
Consulting deck Strategy consulting Beat · The Facts (What)1 hit
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The slide uses a high-quality abstract digital background. It serves as a section divider or introduction.Banking: The future is back · Accenture
Consulting deck Strategy consulting Beat · The Facts (What)Loop · Paradox Resolver1 hit
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The slide uses a three-column text layout to frame the problem (digital alienation) and the proposed solution (AI-driven personalization).Banking: The future is back · Accenture
Consulting deck Strategy consulting Beat · The Facts (What)Loop · Paradox Resolver1 hit
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The slide uses a 2x5 grid layout to present the trends.Banking: The future is back · Accenture
Consulting deck Strategy consulting Beat · The Facts (What)Loop · Paradox Resolver1 hit