Banking Consumer Study 2025 · page 23 of 38
The chart displays two distinct metrics side-by-side for the same set of channels: usage frequency and satisfaction.
Consulting deck · data_table · analyze_data · balanced density
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bar-horizontal bar-horizontal primary source-note headline
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Annotation slide · 65%
Touchpoints/year labels added to usage bars for density
Chart Selection Guide slide · 90%Figure 5 paired horizontal bars: usage vs satisfaction by channel
Chart Selection Guide slide · 70%Figure 5: Channel usage and satisfaction
Small Multiples slide · 75%Two parallel bar charts compared side-by-side per channel
Metrics 1
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