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  "documentTitle": "Banking Consumer Study 2025",
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  "notes": "The chart displays two distinct metrics side-by-side for the same set of channels: usage frequency and satisfaction.",
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      "text": "Monthly channel usage (% of respondents): 69%",
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      "text": "Source: Accenture Global Banking Consumer Study, 2025",
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      "text": "Figure 5: Channel usage and satisfaction",
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