Reshaping NYCHA support functions

BCG
arc beats above · slides in the middle · loops below · scroll → 15 LOOPS
SETUP TENSION ANALYSIS EVIDENCE RESOLUTION APPENDIX
HOVER FOR DETAILS · CLICK A SLIDE FOR FULLSCREEN · STEP 5
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Deck intelligence map

5
coverage by narrative range · generated from this deck JSON

Slide inventory

112
every slide · same image gating as the playbook
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Slide 1
front_matter
Open slide detailBeat · Situation & Context
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establish_context
Open slide detailBeat · Situation & Context
03
front_matter
Open slide detailBeat · Situation & Context
04
frame_problem
Open slide detailBeat · Situation & ContextLoop · Tale Two Worlds
05
The slide uses a visual bridge to connect the vision to the specific list of imperatives.establish_context
Open slide detailBeat · Situation & ContextLoop · Tale Two Worlds
06
The slide uses a chevron-based process flow to represent a multi-phase consulting engagement.plan_implementation
Open slide detailBeat · Situation & ContextLoop · Tale Two Worlds
07
The slide uses a star icon to denote areas receiving 'deep dive' support.frame_problem
Open slide detailBeat · Situation & ContextLoop · Tale Two Worlds
08
The slide uses a hierarchical list structure to group activities under 'Activities beyond original scope' and 'Deeper support within areas of scope'.summarize
Open slide detailBeat · Situation & ContextLoop · Tale Two Worlds
09
front_matter
Open slide detailBeat · Situation & Context
10
The slide describes a methodology for organizational transformation, focusing on process, IT, structure, and culture.summarize
Open slide detailBeat · Situation & Context
11
The slide uses a hierarchical structure to show the integration of BCG and NYCHA personnel in steering, management, and operational roles.present_framework
Open slide detailBeat · Situation & Context
12
The slide serves as an appendix to document the breadth of stakeholder engagement.appendix
Open slide detailBeat · Situation & Context
13
The slide lists personnel involved in the NYCHA project, categorized by seniority and role, with specific project phases noted for many individuals.other
Open slide detailBeat · Situation & Context
14
The slide uses a central 'Opportunity identification' box fed by six surrounding analytical approaches.diagnose
Open slide detailBeat · Problem & ComplicationLoop · Mece Breakdown
15
The slide uses a diamond-marked matrix to indicate the presence of specific functional departments within different organizations.compare_peers
Open slide detailBeat · Problem & ComplicationLoop · Mece Breakdown
16
The slide uses a split-column layout with a central arrow to indicate the relationship between opportunity types and value delivery.present_solution
Open slide detailBeat · Problem & ComplicationLoop · Mece Breakdown
17
The slide uses a swimlane-style process map to visualize the applicant journey and identify bottlenecks.diagnose
Open slide detailBeat · Problem & ComplicationLoop · Zoom In
18
The diagram uses a color-coded legend to categorize IT systems based on performance and issue status.diagnose
Open slide detailBeat · Problem & ComplicationLoop · Zoom In
19
The slide uses organizational charts to demonstrate the removal of management layers.present_solution
Open slide detailBeat · Problem & ComplicationLoop · Zoom In
20
The chart uses a box-plot style visualization to show 25th, median, and 75th percentiles for HR FTE ratios across industries.compare_peers
Open slide detailBeat · Problem & ComplicationLoop · Zoom In
21
The slide uses a stepped progression framework to categorize HR activities by their strategic impact.present_framework
Open slide detailBeat · Problem & ComplicationLoop · Zoom In
22
front_matter
Open slide detailBeat · Problem & Complication
23
The slide outlines systemic organizational and operational pain points.diagnose
Open slide detailBeat · Problem & ComplicationLoop · Iceberg
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summarize
Open slide detailBeat · Solution & ApproachLoop · Iceberg
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summarize
Open slide detailBeat · Solution & ApproachLoop · Iceberg
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summarize
Open slide detailBeat · Solution & ApproachLoop · Iceberg
27
The chart uses arrows to indicate the direction of change for each PHA entity.present_framework
Open slide detailBeat · Solution & ApproachLoop · Benchmark Gap
28
The slide uses a color-coded matrix to visualize organizational accountability structures.compare_peers
Open slide detailBeat · Solution & ApproachLoop · Benchmark Gap
29
The slide uses a comparison table to highlight performance gaps between NYCHA and industry benchmarks.compare_peers
Open slide detailBeat · Solution & ApproachLoop · Benchmark Gap
30
present_framework
Open slide detailBeat · Solution & ApproachLoop · Before After
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present_solution
Open slide detailBeat · Solution & ApproachLoop · Before After
32
The slide uses a hub-and-spoke layout to show the transformation of five business units from current to future states.present_solution
Open slide detailBeat · Solution & ApproachLoop · Before After
33
The slide uses a 'before-after' framing for each function, showing the transition from current state to future state.present_solution
Open slide detailBeat · Solution & ApproachLoop · Before After
34
The slide uses a comparison framework to contrast organizational models.compare_options
Open slide detailBeat · Solution & ApproachLoop · Quick Win Big Bet
35
The slide uses a before-after framing to contrast operational inefficiencies with proposed improvements.compare_options
Open slide detailBeat · Solution & ApproachLoop · Quick Win Big Bet
36
The slide uses a before-after framing to contrast current operational models with proposed strategic shifts.compare_options
Open slide detailBeat · Solution & ApproachLoop · Quick Win Big Bet
37
compare_options
Open slide detailBeat · Solution & ApproachLoop · Quick Win Big Bet
38
The slide is marked as 'BACKUP' and includes a disclaimer note at the bottom regarding the non-exhaustive nature of the list.prioritize
Open slide detailBeat · Solution & ApproachLoop · Quick Win Big Bet
39
This is a backup slide providing a non-exhaustive list of recommendations.summarize
Open slide detailBeat · Solution & ApproachLoop · Quick Win Big Bet
40
front_matter
Open slide detailBeat · Evidence & Proof
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summarize
Open slide detailBeat · Evidence & ProofLoop · Waterfall Value
42
The chart uses a waterfall structure to reconcile total spend to the in-scope amount.quantify_impact
Open slide detailBeat · Evidence & ProofLoop · Waterfall Value
43
The slide uses a waterfall chart to visualize the cumulative impact of different initiatives against a target.quantify_impact
Open slide detailBeat · Evidence & ProofLoop · Waterfall Value
44
Includes footnotes explaining acronyms (OTPS, PS, Op, HAP) and data sources.quantify_impact
Open slide detailBeat · Evidence & ProofLoop · Waterfall Value
45
Includes footnotes regarding calculation methodology and specific department adjustments.analyze_data
Open slide detailBeat · Evidence & ProofLoop · Waterfall Value
46
The chart uses a broken axis to show the reduction from a base of ~3000 FTEs.present_solution
Open slide detailBeat · Evidence & ProofLoop · Waterfall Value
47
The slide uses a two-row segmentation (Tenants/Landlords vs Employees) to categorize operational improvements.illustrate_case
Open slide detailBeat · Evidence & ProofLoop · Build Up
48
plan_implementation
Open slide detailBeat · Evidence & ProofLoop · Build Up
49
The slide includes a disclaimer about the preliminary nature of the estimates and specific implementation assumptions.quantify_impact
Open slide detailBeat · Evidence & ProofLoop · Build Up
50
front_matter
Open slide detailBeat · Impact & Next Steps
51
summarize
Open slide detailBeat · Impact & Next Steps
52
The slide acts as a dashboard or summary of four distinct implementation workstreams.plan_implementation
Open slide detailBeat · Impact & Next Steps
53
The slide uses a stacked table visual to represent a large volume of initiatives.present_framework
Open slide detailBeat · Impact & Next StepsLoop · Quick Win Big Bet
54
The slide uses a funnel metaphor for prioritization and a Gantt-style chart for sequencing.plan_implementation
Open slide detailBeat · Impact & Next StepsLoop · Quick Win Big Bet
55
The slide uses a matrix structure to categorize initiatives by department and priority status.analyze_data
Open slide detailBeat · Impact & Next StepsLoop · Quick Win Big Bet
56
The slide uses a hierarchical structure to define governance roles for a transition program.present_framework
Open slide detailBeat · Impact & Next StepsLoop · Quick Win Big Bet
57
The slide uses a three-column structure to map EPMO roles to specific outcomes.present_framework
Open slide detailBeat · Impact & Next StepsLoop · Quick Win Big Bet
58
The slide uses a split-screen layout to contrast project-level tracking with enterprise-level performance measurement.present_solution
Open slide detailBeat · Impact & Next StepsLoop · Quick Win Big Bet
59
The slide highlights two main pillars of support: training and collaborative teaming.plan_implementation
Open slide detailBeat · Impact & Next Steps
60
The slide acts as a transition to implementation/risk management.plan_implementation
Open slide detailBeat · Impact & Next StepsLoop · Pre Mortem
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The slide uses a structured table format to map risks to mitigation actions.diagnose
Open slide detailBeat · Impact & Next StepsLoop · Pre Mortem
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Part of a series of slides on risk mitigation.diagnose
Open slide detailBeat · Impact & Next StepsLoop · Pre Mortem
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Part 3 of 3 in a series of risk slides.diagnose
Open slide detailBeat · Impact & Next StepsLoop · Pre Mortem
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The slide uses a checkmark matrix to show the relationship between mitigation tools and identified risks.present_solution
Open slide detailBeat · Impact & Next StepsLoop · Pre Mortem
65
The slide uses a table structure to map departments to specific initiatives and their corresponding achievements.summarize
Open slide detailBeat · Impact & Next StepsLoop · Before After
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The slide uses a table structure to map initiatives to specific accomplishments.summarize
Open slide detailBeat · Impact & Next StepsLoop · Before After
67
Part 3 of 3 in a series of slides detailing project accomplishments.summarize
Open slide detailBeat · Impact & Next StepsLoop · Before After
68
The slide uses a table-like structure to categorize accomplishments by workstream.summarize
Open slide detailBeat · Impact & Next StepsLoop · Before After
69
transition
70
present_solution
71
Slide outlines diagnostic findings and initial recommendations for NYCHA property management restructuring.diagnose
Open slide detailLoop · Before After
72
The slide uses a two-row layout to contrast the target state with the implementation steps.plan_implementation
Open slide detailLoop · Before After
73
The slide outlines a diagnostic finding regarding the centralization of maintenance staff and proposes shifting resources to the property level.diagnose
Open slide detailLoop · Before After
74
plan_implementation
Open slide detailLoop · Before After
75
Slide outlines the current state, recommendations, future state, and path forward for NYCHA's community programs.diagnose
Open slide detailLoop · Before After
76
The slide uses a two-row layout to contrast the current state (Overview) with the future state (Team Recommendations).diagnose
Open slide detailLoop · Before After
77
plan_implementation
Open slide detailLoop · Before After
78
The slide uses a two-row layout: Overview of current state problems and Team Recommendations for future state.diagnose
Open slide detailLoop · Before After
79
ATAD likely refers to a specific project or initiative acronym. The slide uses a two-row table structure to contrast future state objectives with current implemplan_implementation
Open slide detailLoop · Before After
80
The slide uses a standard 'Overview' sidebar layout common in consulting decks to frame the diagnostic findings.diagnose
Open slide detailLoop · Before After
81
recommend
Open slide detailLoop · Before After
82
The slide uses a two-row layout to contrast the current state diagnosis with future state recommendations.diagnose
Open slide detailLoop · Before After
83
plan_implementation
Open slide detailLoop · Before After
84
diagnose
Open slide detailLoop · Before After
85
recommend
Open slide detailLoop · Before After
86
Slide identifies specific areas for cost reduction: office space, non-core services, and vehicle fleet.diagnose
Open slide detailLoop · Before After
87
plan_implementation
Open slide detailLoop · Before After
88
diagnose
Open slide detailLoop · Before After
89
plan_implementation
Open slide detailLoop · Before After
90
The slide uses a two-row table structure to contrast current state diagnosis with future state recommendations.diagnose
Open slide detailLoop · Before After
91
recommend
Open slide detailLoop · Before After
92
The slide uses a two-row layout to contrast the current state (Overview) with the future state (Team Recommendations).diagnose
Open slide detailLoop · Before After
93
recommend
Open slide detailLoop · Before After
94
transition
95
The slide outlines a two-phase consulting approach: diagnostic fact-finding followed by collaborative recommendation development.summarize
Open slide detailLoop · Benchmark Gap
96
diagnose
Open slide detailLoop · Benchmark Gap
97
Includes a hand-drawn green circle annotation highlighting a specific bottleneck area.diagnose
Open slide detailLoop · Benchmark Gap
98
The slide uses a split-column layout to contrast two distinct organizational functions.present_framework
Open slide detailLoop · Benchmark Gap
99
The slide uses a causal mapping structure to link structural attributes to operational/governance risks.diagnose
Open slide detailLoop · Benchmark Gap
100
The table highlights NYCHA's unique position with a red dashed box around the NYCHA column.compare_peers
Open slide detailLoop · Benchmark Gap
101
The slide uses checkmarks and X marks to indicate adherence to governance standards.compare_options
Open slide detailLoop · Benchmark Gap
102
recommend
Open slide detailLoop · Benchmark Gap
103
The slide uses a process table format to outline the workflow from Week 0 to Week 2.plan_implementation
104
The slide uses a table format to represent a timeline of recurring board activities.plan_implementation
105
The slide uses a table to define a new organizational process structure.present_framework
106
The slide uses a side-by-side list format to delineate governance responsibilities.present_solution
107
The slide uses a split-layout approach to define the operational framework on the left and the meeting agenda on the right.plan_implementation
108
transition
109
summarize
Open slide detailLoop · So What Cascade
110
The chart uses a custom visualization to show score ranges relative to quartile benchmarks.compare_peers
Open slide detailLoop · So What Cascade
111
The slide uses a house metaphor to structure organizational domains. Colors represent quartiles (Red=Bottom, Yellow=Second, Orange=Third).diagnose
Open slide detailLoop · So What Cascade
112
The table uses a color-coded quartile system (red, orange, yellow, green) to visualize performance metrics across different organizational units.diagnose
Open slide detailLoop · So What Cascade