Reshaping NYCHA support functions

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callout 0/1 list 1/1 metric 0/1 other 2/2 paragraph 3/3 title 1/1

2 without position callout 1 · metric 1

calloutmetric · primary

Components 9

callout bullet primary unclassified unclassified paragraph paragraph paragraph headline

Tools 3

Loss Aversion block · 70%

Callout frames stakes as exposure to risks.

Problem Statement Canvas block · 78%

Slide labelled 'Section 8 (I/II)' lays out problem with regulatory/legal/PR risks.

Problem Statement Canvas slide · 60%

Compliance-driven, error-prone model

Metrics 1

HAP savings cost_savings · $8-10M

NYCHA's Section 8 program was experiencing significant operational challenges from the recent NICE implementation, exposing the agency to a variety of regulatory, legal and public relations risks.

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The slide uses a two-row layout to contrast the current state (Overview) with the future state (Team Recommendations).