Corpus coverage

319,975 slides

319,974 are described (100%), so the treemap can explain the corpus instead of just counting files.

Total slides
319,975
Described
319,974
Pending
1

Slide type composition

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Slide type

Showing 319,974 described slides — 100.0% of 319,975 rendered pages

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Slide collection

7,309-7,326 of 319,975

filter-aware
09
Includes a personal quote/perspective from Jon Davie, Chief Client Officer at Zone.Bridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Solution & Approach1 hit
10
Includes details on survey fielding (July-August 2018), sample sizes (1,019 business, 1,200 consumer), and statistical modeling (multiple regression).Bridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Solution & Approach1 hit
11
The slide serves as an introduction to the report's findings, referencing data tables that appear on subsequent pages.Bridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Tale Two Worlds1 hit
12
Contains two distinct tables: Table 1 (Marketer vs Consumer ratings) and Table 2 (NPS by sector).Bridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Tale Two Worlds1 hit
13
The slide uses a word cloud to visualize qualitative survey results alongside quantitative NPS benchmark data.Bridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Tale Two Worlds1 hit
14
Page 14 of a report titled 'Bridging the Customer Experience Gap'.Bridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Tale Two Worlds1 hit
15
The charts display frequency distributions of survey responses on a 1-10 scale.Bridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Tale Two Worlds1 hit
16
The slide contains two distinct tables (Table 3 and Table 4) showing percentage distributions of customer ratings (1-10) across six industry sectors.Bridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Tale Two Worlds1 hit
17
The slide references a 'Figure 4' which is not present on this page.Bridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Benchmark Gap1 hit
18
The chart displays stacked percentages for each capability, totaling the values shown at the end of each bar.Bridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Benchmark Gap1 hit
19
The slide analyzes capability gaps in CX, specifically noting that technology, organizational structure, and processes are often rated as 'okay' or worse.Bridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Benchmark Gap1 hit
20
Figure 6: How marketers rate their organisations' capabilities in the areas they perceive to be most important for a first-class customer experienceBridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Benchmark Gap1 hit
21
The slide includes a testimonial from Sanjit Badhan and a stacked bar chart showing investment levels (Increasing, Keeping the same, Decreasing).Bridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Benchmark Gap1 hit
22
Bridging Customer Experience GapBridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Benchmark Gap1 hit
23
Includes a quote from Adrienne Gormley of Dropbox.Bridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Iceberg1 hit
24
Figure 8: Please indicate whether you agree or disagree with the following statements relating to your customer experience.Bridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Iceberg1 hit
25
The slide uses a large pull-quote style statistic as the primary headline, followed by two columns of narrative text.Bridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Iceberg1 hit
26
Includes a quote from Maya Moufarek of Pharmacy2U regarding indicators of customer experience mismatch.Bridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Iceberg1 hit