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Customer Journey Map
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The slide uses a split layout: left side focuses on data representation, right side focuses on the HCD methodology applied to specific groups (veterans and people with disabilities).2022 Deloitte US India Diversity, Equity, and Inclusion (DEI) Transparency Report · Deloitte
Consulting deck Strategy consulting 1 hit
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Uses a funnel-like visualization for the customer journey and vertical gauge charts for NPS comparison.4th edition eReadiness 2023 · Strategy&
Consulting deck Strategy consulting Beat · Problem & ComplicationLoop · Tale Two Worlds1 hit
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The slide uses a three-part structure to map the customer journey from consideration to loyalty.4th edition eReadiness 2023 · Strategy&
Consulting deck Strategy consulting Beat · Problem & ComplicationLoop · Tale Two Worlds1 hit
20
Uses a funnel-based customer journey framework with trend indicators and qualitative descriptors.ALTAGAMMA 2018 WORLDWIDE LUXURY MARKET MONITOR · Bain
Consulting deck Strategy consulting Beat · Solution & ApproachLoop · Segmentation Split1 hit
35
The slide uses a customer journey framework (Discovery vs. Purchase) to present consumer preference data.Bold moves: Leading Southeast Asia's next wave of consumer growth · Bain
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · David Goliath1 hit
51
The slide uses a hub-and-spoke style diagram to connect three core marketing pillars to a central 'Auto-generation of marketing content' hub.Bold moves: Leading Southeast Asia's next wave of consumer growth · Bain
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Why Now1 hit
58
Includes a Bain Elements of Value pyramid and a customer journey map.Bold moves: Leading Southeast Asia's next wave of consumer growth · Bain
Consulting deck Strategy consulting Beat · Impact & Next StepsLoop · Capability Gap1 hit
16
The slide uses a process flow diagram to map metrics against the customer journey stages.China Luxury Digital Playbook · BCG
Consulting deck Strategy consulting Beat · Problem & ComplicationLoop · Funnel Analysis1 hit
17
The chart uses a mirrored bar chart structure to compare two distinct phases of the customer journey.China Luxury Digital Playbook · BCG
Consulting deck Strategy consulting Beat · Problem & ComplicationLoop · Funnel Analysis1 hit
19
The slide uses a two-part comparison (Discovery vs Research) to show consumer behavior metrics.China Luxury Digital Playbook · BCG
Consulting deck Strategy consulting Beat · Problem & ComplicationLoop · Funnel Analysis1 hit
21
Uses a circular clock-based layout to represent daily routines.China Luxury Digital Playbook · BCG
Consulting deck Strategy consulting Beat · Problem & ComplicationLoop · Pattern Hunter1 hit
25
The chart highlights that 82% of journeys are ROPO (37% China + 45% abroad).China Luxury Digital Playbook · BCG
Consulting deck Strategy consulting Beat · Problem & ComplicationLoop · Tale Two Worlds1 hit
37
The slide uses a process flow diagram to show the progression of the marketing funnel.China Luxury Digital Playbook · BCG
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Expert Witness1 hit
39
The slide uses a process-flow structure to illustrate the O2O funnel.China Luxury Digital Playbook · BCG
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Expert Witness1 hit
40
The slide uses a 6-step process flow to illustrate the O2O journey, supported by visual evidence of the WeChat interface and quantitative performance results.China Luxury Digital Playbook · BCG
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Expert Witness1 hit
26
The chart uses a color-coded bar system to highlight the 'top reason' within each purchase step.COVID-19 Auto & Mobility Consumer Insights · McKinsey
Consulting deck Strategy consulting Beat · Competition1 hit
13
The slide uses a circular process diagram centered on a brain icon, mapped to a numbered list of steps.Creating Value with GenAI in Asset Management · McKinsey
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Why Now1 hit
17
The slide uses a dual-visualization approach: a ranking scale for investor expectations and a bar chart for asset manager response plans.External Asset Manager (EAM) Conference · Deloitte
Consulting deck Strategy consulting Beat · Evidence & Proof1 hit
20
The slide uses a 'Process' theme with a large vertical image and two main text sections: 'Putting Experience First' and 'Integrated Processes'.From Lead to Cash Simplify and Scale with Revenue Ops · Accenture
Consulting deck Strategy consulting Beat · Solution & ApproachLoop · Maturity Curve1 hit
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The slide uses a stacked bar chart to show total wealth growth over time, overlaid with donut charts representing asset allocation at specific life stages.modern retirement monthly report en · UBS
Consulting deck Equity research 1 hit
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The slide outlines a feedback loop and design methodology centered on client experience.morgan stanley virtual hk summit march 2022 · Macquarie
Consulting deck Equity research 1 hit
18
The slide uses a linear timeline/process flow to explain the integration of Agent Assist into the agent's workflow.REINVENTION WITH GENERATIVE AI: CalPERS · Accenture
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Pattern Hunter1 hit
14
The slide uses a circular process flow to represent the net-zero journey.Technology Is the Fast Track to Net Zero · BCG
Consulting deck Strategy consulting Beat · Impact & Next Steps1 hit
49
The slide highlights a gap between luxury brand promises and consumer perception regarding ethical practices.The State of Fashion Luxury · McKinsey
Consulting deck Strategy consulting Beat · Impact & Next StepsLoop · Jobs To Be Done1 hit
70
The slide uses a complex visualization of 4 prevalent journeys vs the mean, with a callout highlighting specific after-sales friction points.True-Luxury Global Consumer Insights · BCG
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Root Cause Tree1 hit
71
The slide uses a split-screen layout to connect qualitative insights (left) with quantitative survey data (right).True-Luxury Global Consumer Insights · BCG
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Root Cause Tree1 hit
77
True-Luxury Global Consumer InsightsTrue-Luxury Global Consumer Insights · BCG
Consulting deck Strategy consulting Beat · Impact & Next StepsLoop · Before After1 hit
26
The slide uses a grid-based framework to map digital behaviors to specific life domains.Unlocking the next wave of digital growth: beyond metropolitan Indonesia · Kearney
Consulting deck Strategy consulting Beat · Problem1 hit
21
The diagram illustrates a network of digital touchpoints in the healthcare ecosystem.What The Future Intelligence · Ipsos
Consulting deck Industry analyst Beat · VisualizationLoop · Golden Circle1 hit
30
The slide uses a timeline-like flow to map HR interventions to labor market outcomes.Women in Work Index 2019 · PwC
Consulting deck Strategy consulting Beat · Action1 hit