2018 Investor Day from SEC · page 14 of 73
The diagram uses a hub-and-spoke model with the customer at the center, surrounded by various business functions (Sales, Service, Marketing, etc.).
Consulting deck · key_messages · establish_context · dense density
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Slide schematic 6/6
diagram 1/1 quote 1/1 source-note 2/2 title 2/2
Components 6
hub-spoke pull-quote source-note source-note headline subtitle
Tools 5
Action Titles slide · 85%
Title 'Ultimate Competitive Advantage: The Customer' + customer-at-center callout.
Audience Definition slide · 50%quote: The only sustainable source of competitive advantage, the only defensible position, is to concentrate on knowledge of and engagement with customers.
Credibility Transfer slide · 75%Forrester quote validates customer-centric thesis.
Focal Point slide · 85%Single human image at the visual center of the icon ring.
Metaphor & Analogy slide · 80%Customer-360 wheel places customer at center surrounded by product icons.
Metrics 0
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No metrics
No metric insight is anchored to this slide.
Frameworks 2