2023 AI Here and Now Gartner Business Quarterly 3Q23

Slide schematic 12/12

list 7/7 paragraph 4/4 title 1/1

Components 12

bullet bullet bullet bullet bullet bullet bullet paragraph paragraph paragraph paragraph headline

Tools 1

list/bullet: Summarize customer interactions. Generative AI models can do after-call work such as producing call notes, providing updated summaries during the interaction on both voice and text channels, and placing info

Metrics 0

∅

No metrics

No metric insight is anchored to this slide.

Frameworks 0

∅

No frameworks

No framework match is anchored to this slide.

Find anything

The slide uses a multi-column text layout to discuss AI use cases in customer service, citing examples like Mondelēz, Wendy's, and Octopus Energy.