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Gartner Consumer Community (n =320, 10 to 17 February 2023). While the Gartner Consumer Community (n = 500) resembles the U.S. general population, the data cited is based on the responses of community members who chose to take each activity. These samples may not be representative of the general population and the data should only be used for directional insights.", "attrs": null, "canon": { "kind": { "name": "Disclaimer", "slug": "disclaimer", "status": "active", "canonId": "91173477-d91f-4024-bbaf-d4f93e3f82dc", "version": 1, "description": "Legal/cautionary text that occupies most of the body of its slide." }, "tool": null, "subkind": null, "framework": null }, "subkind": null, "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 17:35:58.204+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "2f4def10-b49a-4f17-b994-3ed70e93ba7f", "parentComponentId": null }, { "bbox": { "h": 0.075, "w": 0.175, "x": 0.056, "y": 0.673 }, "kind": "list", "text": "Generative AI develops\nRegulatory changes occur\nCompany risk appetite shifts", "attrs": null, "canon": { "kind": { "name": "List", "slug": "list", "status": "active", "canonId": "019de52c-f94b-779b-a53b-fd4904a5f4d2", "version": 1, "description": "Bullet or numbered list." }, "tool": null, "subkind": { "name": "Bullet list", "slug": "bullet", "status": "active", "canonId": "019de52c-fc98-7169-a083-5cab805076ca", "version": 1, "description": null }, "framework": null }, "subkind": "bullet", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 17:35:58.204+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "35fa81c1-32b7-4476-9489-d5c5ed70325e", "parentComponentId": null }, { "bbox": { "h": 0.15, "w": 0.42, "x": 0.375, "y": 0.38 }, "kind": "list", "text": "Why: even when you use AI minimally, disclosure builds trust through transparency and it might help others catch errors.\nSuggestions: document how you used the model, the prompts you used etc. it could be helpful to you and your colleagues to better understand how you can use these technologies better and more safely.\nSample credit line: \"This description was generated by ChatGPT 3.5 and edited by Santiago Garces\"\nSample credit line: \"This text was summarized using Google Bard\"", "attrs": null, "canon": { "kind": { "name": "List", "slug": "list", "status": "active", "canonId": "019de52c-f94b-779b-a53b-fd4904a5f4d2", "version": 1, "description": "Bullet or numbered list." }, "tool": null, "subkind": { "name": "Bullet list", "slug": "bullet", "status": "active", "canonId": "019de52c-fc98-7169-a083-5cab805076ca", "version": 1, "description": null }, "framework": null }, "subkind": "bullet", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 17:35:58.204+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "94d70f95-4d60-4b39-b739-a86f541cff79", "parentComponentId": null }, { "bbox": { "h": 0.125, "w": 0.326, "x": 0.056, "y": 0.233 }, "kind": "paragraph", "text": "In practice, that means requiring employees to make sure the output is recognizable as machine generated by clearly labeling text. One option to consider: watermarks in AI-generated images to the extent technically feasible.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 17:35:58.204+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "01a2c307-77b7-4c95-abe5-871393672b64", "parentComponentId": null }, { "bbox": { "h": 0.075, "w": 0.42, "x": 0.375, "y": 0.283 }, "kind": "paragraph", "text": "Disclose that you have used AI to generate the content. You should also include the version and type of model you used (e.g., Open AI's GPT 3.5 vs Google's Bard). You should include a reference as a footer to the fact that you used generative AI:", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 17:35:58.204+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "94b9e8a9-738d-41e0-b2a2-240b78c88b15", "parentComponentId": null }, { "bbox": { "h": 0.165, "w": 0.326, "x": 0.056, "y": 0.348 }, "kind": "paragraph", "text": "Here, again, Boston's guidance provides an example. The city mandates agencies and departments not only reveal the use of generative AI, but also name the application used. Boston's guidelines include an explanation of why disclosure is important — as well as suggested language to let users know how the content was created (see Figure 3).", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 17:35:58.204+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "e18b12f6-bbde-48a6-83af-adc1cfde6531", "parentComponentId": null }, { "bbox": { "h": 0.015, "w": 0.15, "x": 0.36, "y": 0.563 }, "kind": "source-note", "text": "Source: The City of Boston", "attrs": null, "canon": { "kind": { "name": "Source note", "slug": "source-note", "status": "active", "canonId": "23484952-494b-4a5e-b1ad-550d0d70e948", "version": 1, "description": "Attribution / source / caveat placed at the slide footer. 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EU's proposed AI law", "attrs": null, "canon": { "kind": { "name": "Callout", "slug": "callout", "status": "active", "canonId": "019de52c-f8d3-761a-8953-7d37080de5e2", "version": 1, "description": "Highlighted callout box." }, "tool": null, "subkind": { "name": "Primary callout", "slug": "primary", "status": "active", "canonId": "019de52c-fbd1-70eb-a9ce-8997f8674c1d", "version": 1, "description": null }, "framework": null }, "subkind": "primary", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 17:35:53.395+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "00bf6916-8050-4adc-98bf-5ebfd1dd8d46", "parentComponentId": null }, { "bbox": { "h": 0.1, "w": 0.4, "x": 0.05, "y": 0.25 }, "kind": "callout", "text": "The risk management system shall consist of a continuous iterative process run throughout the entire life cycle of a high-risk AI system, requiring regular systematic updating. 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China's interim measure states, \"Before using generative AI products to provide services to the public, a security assessment must be submitted to the state cyberspace and information department [i.e., the Cyberspace Administration of China].\" Then organizations must register the algorithm on the official government website. The emerging practice of an algorithmic impact assessment (AIA) can document decision making, demonstrate due diligence, and reduce present and future regulatory risk and other liability. Creating an AIA must be a cross-functional endeavor. Besides legal, GC should involve information security, data management, data science, privacy, compliance and the relevant business units to get a fuller picture of risk. Since legal leaders typically don't own the business process they recommend controls for, consulting the relevant business units is vital. The White House blueprint calls for organizations to make such assessments \"public whenever possible.\" Canada's existing Directive on Automated Decision Making, which requires Canadian government organizations to conduct AIAs, includes a tool that guides organizations through the process — starting with an assessment of risk areas such as the reasons for automation as well as the source and type of data used.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 17:35:53.395+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "1bae519b-9384-47a8-b525-36f813bf88a2", "parentComponentId": null }, { "bbox": { "h": 0.45, "w": 0.4, "x": 0.55, "y": 0.38 }, "kind": "paragraph", "text": "Keep humans in the loop of AI development; regulatory measures call for it. That means establishing controls for humans to view, explore and calibrate AI system behavior. Where possible, these systems should be able to spell out why a particular result was achieved — sometimes called explainable AI — so users understand AI decisions. Legal leaders should mandate that third-party solution procurement and internal AI initiative development include the use of human-in-the-loop tactics to provide explainability and decrease risk. AI-mature organizations are much more likely to involve legal teams in the AI development process, specifically in coming up with ideas for AI use cases. The GC could also establish a digital ethics advisory board of legal, operations, IT, marketing and outside experts to help project teams manage ethical issues. 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Compared to any other piece of digital legislation that we have worked on until now, this time around I've heard businesses big and small say, 'Listen, we think it's time to have some rules in place.' It is good that they understand the responsibility they have. 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There is quite a lot of convergence in terms of understanding the challenges.\n\nWill all of them adopt an act like we do? Most likely not, but my narrative has always been that this matters less. As long as we agree on the big principles and on the big political objectives and what we want to achieve, then you can accept diversity in terms of the type of legislation in place.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 17:35:54.411+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "876ee0be-23c9-4d28-a147-565a43fbe660", "parentComponentId": null }, { "bbox": { "h": 0.06, "w": 0.333, "x": 0.359, "y": 0.235 }, "kind": "paragraph", "text": "What was your take on the message from OpenAI's Sam Altman and other tech leaders that AI could lead to human extinction, and that mitigating the risks \"should be a global priority?\"", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 17:35:54.411+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "f2e5b78d-240e-46c7-a303-1e479a4c5cec", "parentComponentId": null }, { "bbox": { "h": 0.06, "w": 0.333, "x": 0.056, "y": 0.235 }, "kind": "paragraph", "text": "You were in Washington recently, talking to U.S. officials. What's the outlook for international cooperation on AI regulation?", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 17:35:54.411+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "fc36d958-2b1c-4d5f-b67a-bedd211ddfdf", "parentComponentId": null }, { "bbox": { "h": 0.04, "w": 0.282, "x": 0.662, "y": 0.341 }, "kind": "source-note", "text": "1 An A.I. Hit of Fake 'Drake' and 'The Weeknd' Rattles the Music World. nytimes.com\n2 A.I. Poses 'Risk of Extinction,' Industry Leaders Warn. nytimes.co", "attrs": null, "canon": { "kind": { "name": "Source note", "slug": "source-note", "status": "active", "canonId": "23484952-494b-4a5e-b1ad-550d0d70e948", "version": 1, "description": "Attribution / source / caveat placed at the slide footer. 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Address threats that are tied closely to human interpretation of generated content for which there are no existing technical controls.\nMonitor industry statistics to measure the impact of generative AI on the attacker landscape.\nMake sure you can measure drift in detection rate from existing controls.\nElevate requirements for more adaptive behavioral and ML defenses in your existing security controls.\nChallenge all existing and prospective security infrastructure vendors to outline how their product and research will evolve to address threats and tactics now possible due to generative AI. Beware of overstated claims.\nEvaluate the business dependency of key digital supply chain software and develop playbooks for “zero-day vulnerability” attacks, where malicious actors discover and exploit weaknesses before they are publicly known.\nReduce the number of “blind spots” — assets, transactions and business processes that you cannot monitor for anomalies.\nAddress the potential increased risk of fraudulent content and influence operations on corporate brands.\nAdd generative AI content to security awareness training and phishing simulations. 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Attackers have already started to exploit the technology's capabilities to craft better malicious and fraudulent content at scale.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 17:35:54.638+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "0115b6f9-d75f-4698-b7e0-06ca72285e99", "parentComponentId": null }, { "bbox": { "h": 0.1, "w": 0.28, "x": 0.28, "y": 0.72 }, "kind": "paragraph", "text": "Uncertainty about how successful they will be will require more flexible cybersecurity roadmaps. Security leaders need to reinforce their investments in resilience and in reducing exposure to categories of threats, rather than individual known attacks.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 17:35:54.638+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "6d255efc-4e54-46ee-9760-0f0f24cdf9e0", "parentComponentId": null }, { "bbox": { "h": 0.15, "w": 0.28, "x": 0.28, "y": 0.13 }, "kind": "paragraph", "text": "As with any innovation (consider the rise of social media and cryptocurrency as two recent examples), malicious actors will seek creative ways to exploit immature security practices and limited awareness. Perhaps the biggest risk will be generative AI's potential to rapidly create believable fake content.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 17:35:54.638+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "b289917a-84bd-4c76-b768-651d67e41bd6", "parentComponentId": null }, { "bbox": { "h": 0.05, "w": 0.15, "x": 0.12, "y": 0.23 }, "kind": "title", "text": "The evolving threat landscape", "attrs": null, "canon": { "kind": { "name": "Title", "slug": "title", "status": "active", "canonId": "019de52c-f7dd-76d9-b848-b1f12bd85cf4", "version": 1, "description": "Slide title or headline." }, "tool": null, "subkind": { "name": "Headline", "slug": "headline", "status": "active", "canonId": "019de52c-fae1-7463-9a7c-d60668eced0d", "version": 1, "description": null }, "framework": null }, "subkind": "headline", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 17:35:54.638+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "375faa37-bb1f-45aa-b3a0-d5791ab4449f", "parentComponentId": null }, { "bbox": { "h": 0.03, "w": 0.1, "x": 0.58, "y": 0.13 }, "kind": "title", "text": "Recommendations:", "attrs": null, "canon": { "kind": { "name": "Title", "slug": "title", "status": "active", "canonId": "019de52c-f7dd-76d9-b848-b1f12bd85cf4", "version": 1, "description": "Slide title or headline." }, "tool": null, "subkind": { "name": "Headline", "slug": "headline", "status": "active", "canonId": "019de52c-fae1-7463-9a7c-d60668eced0d", "version": 1, "description": null }, "framework": null }, "subkind": "headline", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 17:35:54.638+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "bee57409-3c8e-4f1f-a520-6315aa093182", "parentComponentId": null } ], "metrics": [], "tools": [ { "tool": { "name": "List presentation", "slug": "list-presentation", "status": "active", "bestFor": null, "canonId": "019dd9e1-4ef7-777d-ba68-9074c2b3bcf1", "version": 1, "bodyDocId": null, "description": "Bulleted, numbered, or checklist enumerations.", "familyLabel": null, "categoryName": null, "categorySlug": null }, "agent": null, "layer": "slide", "agents": null, "matchId": "7e2ebc5e-1971-45f7-a851-ce0c51764380", "evidence": "Remember that the right order for any security investment is people, process and, only then, technology.", "pageRefs": null, "priority": null, "whenToUse": null, "confidence": 0.8, "extraction": { "at": "2026-07-16 22:02:04.997681+00", "model": "or:meta-llama/llama-4-scout", "runId": null, "seconds": null, "promptVersion": null }, "pageNumber": 47, "whyItWorks": null, "antipattern": null, "cardinality": "common", "narrativePurpose": null } ], "frameworks": [], "arcBeats": [ { "to": 77, "arc": { "name": "The Sparkline", "slug": "sparkline", "status": "active", "bestFor": "Keynotes, TED-style talks", "canonId": "019dd956-606e-720c-905a-42607ac0bf50", "version": 1, "bodyDocId": "019df22a-2356-73eb-8061-d8c81dc0aa49", "structure": "What Is -> What Could Be -> What Is -> What Could Be -> New Bliss", "description": null, "familyLabel": null }, "from": 41, "name": "New Bliss", "beatId": "d4d1cd2f-fc50-47a7-b518-719d2cc33a44", "matchId": "c961eff2-ed2a-4bfb-910f-5206c8d79fed", "beatType": { "name": "New Bliss", "slug": "sparkline-new-bliss", "status": "active", "canonId": "019dd9b8-2879-72f7-8968-bcfac0921b99", "version": 1, "description": null }, "evidence": "The document concludes by providing guidance and recommendations for businesses looking to leverage AI.", "position": 3, "isPrimaryArc": true, "parentBeatType": { "name": "Resolution", "slug": "resolution", "status": "active", "canonId": "019dd9b8-045d-703b-8dd7-e92aba3ba91b", "version": 1, "description": "How the deck ends. 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Primary Focus of Generative AI Initiatives", "attrs": null, "canon": { "kind": { "name": "Chart", "slug": "chart", "status": "active", "canonId": "019de52c-f9a0-76ef-adc6-0b859109d1f8", "version": 1, "description": "Quantitative chart." }, "tool": null, "subkind": { "name": "Horizontal bar chart", "slug": "bar-horizontal", "status": "active", "canonId": "019de52c-fec4-7221-986b-1cb5f5e84b1f", "version": 1, "description": null }, "framework": null }, "subkind": "bar-horizontal", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 17:36:04.806+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "c97aa3a4-b12e-425a-a5d1-1ef9bcc02237", "parentComponentId": null }, { "bbox": null, "kind": "metric", "text": "Primary Focus of Generative AI Initiatives: 38%", "attrs": null, "canon": { "kind": { "name": "Metric", "slug": "metric", "status": "active", "canonId": "019de52c-f923-73bf-8081-d0b1a8c5264d", "version": 1, "description": "Big-number or KPI value." }, "tool": { "name": "Quantification", "slug": "quantification", "status": "active", "bestFor": null, "canonId": "019dd9e1-47ab-72ce-a079-aab1f5299e88", "version": 1, "bodyDocId": null, "description": "Translating a claim into numbers, charts, or tables.", "familyLabel": null }, "subkind": null, "framework": null }, "subkind": "primary", "groupRole": null, "confidence": null, "extraction": { "at": "2026-04-25 12:19:32+00", "model": "or:google/gemini-3.1-flash-lite-preview", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "019dd952-5643-744f-8951-290b0ebbb38f", "parentComponentId": null }, { "bbox": { "h": 0.35, "w": 0.42, "x": 0.05, "y": 0.54 }, "kind": "paragraph", "text": "Customer retention and growth feature heavily in the plans of executives interested in generative AI. Thirty-eight percent of leaders see improving customer experience and retention as the primary purpose of initiatives to deploy applications trained on large language models, while 26% highlight revenue growth. Generative AI could help enterprises achieve all three goals by addressing rapidly changing consumer expectations. CEOs report price sensitivity as the top shift in customer behavior as inflation begins to bite, and 21% of them regard AI as the leading disruptive technology. Executive leaders should therefore pilot promising customer-oriented use cases of tools such as ChatGPT and other AI techniques while guarding against the biggest risks.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 17:36:04.806+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "fb10899e-e594-4b6a-93d4-4350ab87aa30", "parentComponentId": null }, { "bbox": { "h": 0.08, "w": 0.44, "x": 0.51, "y": 0.82 }, "kind": "source-note", "text": "Source: 2023 Gartner Beyond the Hype: Enterprise Impact of ChatGPT and Generative AI Webinar Polls. 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University of Cambridge. 2 How Walmart Automated Supplier Negotiations. Harvard Business Review. 3 Taylor Swift | The Eras Tour Onsale Explained. Ticketmaster. 4 LexCheck. LexCheck. 5 Nike Moves to Curb Sneaker-Buying Bots and Resale Market With Penalties. CNBC. 6 Expedia App Integrates ChatGPT. Forbes. 7 Watch DoNotPay's AI Chatbot Renegotiate a Comcast Bill to Be $120 Lower. PCMag. 8 The Inside Story of ChatGPT's Astonishing Potential. TED. 9 Lazada Unveils New eCommerce AI Chatbot LazzieChat. Marketing-Interactive. 10 Waymo Is Starting Driverless Taxi Tests in Los Angeles. Engadget. 11 Baidu Launches China's First Driverless Taxi Services in Chongqing and Wuhan in Landmark Moment for Autonomous Motoring. South China Morning Post. 12 Baidu, Pony.ai Win Permits to Offer Driverless Robotaxi Services in Beijing. Reuters. 13 Announcing Ford Blue™ and Ford Model e™. Ford. 14 GM's Cruise Robotaxi Unit Drives Deeper Into the Red. Reuters. 15 Watch Elon Musk's Full Interview With CNBC's David Faber on Twitter. Tesla and A.I. Advances. CNBC. 16 D. Scheibenreif and M. Raskino, \"When Machines Become Customers,\" Gartner, 2023. 17 Never Run Out of Paper Again! HP Inc.", "attrs": null, "canon": { "kind": { "name": "Source note", "slug": "source-note", "status": "active", "canonId": "23484952-494b-4a5e-b1ad-550d0d70e948", "version": 1, "description": "Attribution / source / caveat placed at the slide footer. 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Faced with a potentially historic disruption, executive leaders should shape their talent strategies using a new framework for understanding generative AI’s impact on the workforce.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 17:36:09.18+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "2ac978b6-2232-4d5c-9cf3-7b21a99c769c", "parentComponentId": null }, { "bbox": { "h": 0.03, "w": 0.25, "x": 0.05, "y": 0.43 }, "kind": "paragraph", "text": "by Helen Poitevin and Pieter den Hamer", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 17:36:09.18+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "6ce9864e-8974-44e0-82b8-1914adea9cf7", "parentComponentId": null }, { "bbox": { "h": 0.15, "w": 0.6, "x": 0.05, "y": 0.23 }, "kind": "title", "text": "What Generative AI Means for Your Talent Strategy", "attrs": null, "canon": { "kind": { "name": "Title", "slug": "title", "status": "active", "canonId": "019de52c-f7dd-76d9-b848-b1f12bd85cf4", "version": 1, "description": "Slide title or headline." }, "tool": null, "subkind": { "name": "Headline", "slug": "headline", "status": "active", "canonId": "019de52c-fae1-7463-9a7c-d60668eced0d", "version": 1, "description": null }, "framework": null }, "subkind": "headline", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 17:36:09.18+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "06d78578-e81a-46ce-98d6-ef9f9d5c7138", "parentComponentId": null } ], "metrics": [], "tools": [ { "tool": { "name": "Section divider", "slug": "section-divider", "status": "active", "bestFor": null, "canonId": "019dd9e1-4c66-707d-8d1f-6e14547134c7", "version": 1, "bodyDocId": null, "description": "A transitional slide marking the start of a new section.", "familyLabel": null, "categoryName": null, "categorySlug": null }, "agent": null, "layer": "slide", "agents": null, "matchId": "c4f987e4-9d12-4471-a1d1-054f9bbd530a", "evidence": "This slide serves as a section divider with a clear title and paragraph.", "pageRefs": null, "priority": null, "whenToUse": null, "confidence": 0.9, "extraction": { "at": "2026-07-16 22:02:05.717632+00", "model": "or:meta-llama/llama-4-scout", "runId": null, "seconds": null, "promptVersion": null }, "pageNumber": 59, "whyItWorks": null, "antipattern": null, "cardinality": "common", "narrativePurpose": null } ], "frameworks": [], "arcBeats": [ { "to": 77, "arc": { "name": "The Sparkline", "slug": "sparkline", "status": "active", "bestFor": "Keynotes, TED-style talks", "canonId": "019dd956-606e-720c-905a-42607ac0bf50", "version": 1, "bodyDocId": "019df22a-2356-73eb-8061-d8c81dc0aa49", "structure": "What Is -> What Could Be -> What Is -> What Could Be -> New Bliss", "description": null, "familyLabel": null }, "from": 41, "name": "New Bliss", "beatId": "d4d1cd2f-fc50-47a7-b518-719d2cc33a44", "matchId": "c961eff2-ed2a-4bfb-910f-5206c8d79fed", "beatType": { "name": "New Bliss", "slug": "sparkline-new-bliss", "status": "active", "canonId": "019dd9b8-2879-72f7-8968-bcfac0921b99", "version": 1, "description": null }, "evidence": "The document concludes by providing guidance and recommendations for businesses looking to leverage AI.", "position": 3, "isPrimaryArc": true, "parentBeatType": { "name": "Resolution", "slug": "resolution", "status": "active", "canonId": "019dd9b8-045d-703b-8dd7-e92aba3ba91b", "version": 1, "description": "How the deck ends. 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Sibony: One of the main reasons to use models and algorithms instead of humans to make judgments is that they may not be unbiased every time, but at least they are noise free...", "attrs": null, "canon": { "kind": { "name": "Quote", "slug": "quote", "status": "active", "canonId": "019de52c-f8fb-751e-8bc6-d58e2d59562a", "version": 1, "description": "Pull quote or testimonial." }, "tool": null, "subkind": { "name": "Testimonial", "slug": "testimonial", "status": "active", "canonId": "019de52c-fc21-71b6-9ac3-8266a64945e8", "version": 1, "description": null }, "framework": null }, "subkind": "testimonial", "groupRole": null, "confidence": null, "extraction": { "at": "2026-07-17 03:39:37.008+00", "model": "google/gemini-3.5-flash", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "d64bacb6-f894-43ed-9407-2bde17185e05", "parentComponentId": null }, { "bbox": { "h": 0.444, "w": 0.282, "x": 0.663, "y": 0.402 }, "kind": "quote", "text": "What about algorithms in general? 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There is an advantage though here, which is that when you have one point of view and it's yours, that judgment seems to you a lot more correct.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 17:35:57.092+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "67dbdc5c-7d91-46e4-91f2-74412a695811", "parentComponentId": null }, { "bbox": { "h": 0.35, "w": 0.28, "x": 0.66, "y": 0.23 }, "kind": "paragraph", "text": "If you can move to the mindset where your own judgment is one of the inputs, another human is another input, one AI model is another input and another AI model is yet another input, then you've recognized noise and you're doing something about it.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 17:35:57.092+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "68b224e8-5576-4525-9155-113bac028540", "parentComponentId": null }, { "bbox": { "h": 0.15, "w": 0.28, "x": 0.055, "y": 0.23 }, "kind": "paragraph", "text": "Sibony: Using algorithms in the most generic sense to make a judgment is going to be less noisy than using human judgment. That point obviously still stands. ChatGPT is the exception, not the rule, and any simple algorithm is noise free.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 17:35:57.092+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "74ff79ec-6b4e-4e6c-a3b0-0596283e575f", "parentComponentId": null }, { "bbox": { "h": 0.35, "w": 0.28, "x": 0.36, "y": 0.23 }, "kind": "paragraph", "text": "What about situations where you have competing AI models or algorithms? Kahneman: It's going to probably produce less noise than humans would and that's how you've got to look at it. Of course there will be noise with multiple algorithms; that's bound to happen.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 17:35:57.092+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "7d5a1037-ef08-497d-931b-6b43ee71332b", "parentComponentId": null }, { "bbox": { "h": 0.25, "w": 0.28, "x": 0.055, "y": 0.45 }, "kind": "paragraph", "text": "Should we use algorithms to try to eliminate noise completely? Kahneman: I think the moment you start becoming aware of noise you know that you cannot eliminate it. And you don't want to reduce it to zero because you want individuals to exercise their judgment.", "attrs": null, "canon": { "kind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "5f2affc0-941d-4d07-959d-4bfc1930cea4", "version": 1, "description": "Single prose block in the body of a slide." }, "tool": null, "subkind": { "name": "Paragraph", "slug": "paragraph", "status": "active", "canonId": "019de52c-fb80-75af-aa5c-a7a4bfac2433", "version": 1, "description": null }, "framework": null }, "subkind": "paragraph", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 17:35:57.092+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "d6dd4105-691f-4b15-aea7-802c940633b7", "parentComponentId": null }, { "bbox": null, "kind": "quote", "text": "Kahneman: It's going to probably produce less noise than humans would and that's how you've got to look at it.", "attrs": null, "canon": { "kind": { "name": "Quote", "slug": "quote", "status": "active", "canonId": "019de52c-f8fb-751e-8bc6-d58e2d59562a", "version": 1, "description": "Pull quote or testimonial." }, "tool": { "name": "Authority citation", "slug": "authority-citation", "status": "active", "bestFor": null, "canonId": "019dd9e1-49ae-7557-89ad-3fca70469b45", "version": 1, "bodyDocId": null, "description": "Quoting an authority figure, study, or precedent to lend weight.", "familyLabel": null }, "subkind": null, "framework": null }, "subkind": null, "groupRole": null, "confidence": null, "extraction": { "at": "2026-04-25 12:19:35+00", "model": "or:google/gemini-3.1-flash-lite-preview", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "019dd952-5644-756a-a83c-c3a5238b048a", "parentComponentId": null }, { "bbox": { "h": 0.025, "w": 0.025, "x": 0.913, "y": 0.065 }, "kind": "title", "text": "Q&A", "attrs": null, "canon": { "kind": { "name": "Title", "slug": "title", "status": "active", "canonId": "019de52c-f7dd-76d9-b848-b1f12bd85cf4", "version": 1, "description": "Slide title or headline." }, "tool": null, "subkind": { "name": "Headline", "slug": "headline", "status": "active", "canonId": "019de52c-fae1-7463-9a7c-d60668eced0d", "version": 1, "description": null }, "framework": null }, "subkind": "headline", "groupRole": null, "confidence": null, "extraction": { "at": "2026-05-02 17:35:57.092+00", "model": "google/gemini-3.1-flash-lite-preview-20260303", "runId": null, "seconds": null, "promptVersion": null }, "componentId": "af76698c-bd73-4216-ad65-28da027e1d49", "parentComponentId": null } ], "metrics": [], "tools": [], "frameworks": [], "arcBeats": [ { "to": 77, "arc": { "name": "The Sparkline", "slug": "sparkline", "status": "active", "bestFor": "Keynotes, TED-style talks", "canonId": "019dd956-606e-720c-905a-42607ac0bf50", "version": 1, "bodyDocId": "019df22a-2356-73eb-8061-d8c81dc0aa49", "structure": "What Is -> What Could Be -> What Is -> What Could Be -> New Bliss", "description": null, "familyLabel": null }, "from": 41, "name": "New Bliss", "beatId": "d4d1cd2f-fc50-47a7-b518-719d2cc33a44", "matchId": "c961eff2-ed2a-4bfb-910f-5206c8d79fed", "beatType": { "name": "New Bliss", "slug": "sparkline-new-bliss", "status": "active", "canonId": "019dd9b8-2879-72f7-8968-bcfac0921b99", "version": 1, "description": null }, "evidence": "The document concludes by providing guidance and recommendations for businesses looking to leverage AI.", "position": 3, "isPrimaryArc": true, "parentBeatType": { "name": "Resolution", "slug": "resolution", "status": "active", "canonId": "019dd9b8-045d-703b-8dd7-e92aba3ba91b", "version": 1, "description": "How the deck ends. 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