40% of organizations who had begun leveraging GBS over 7 years ago are primarily being led by a dedicated GBS Leader (increased from 21% in 2021)
2023 Global Shared Services and Outsourcing Survey · page 11 of 29
Includes three charts (two donut, one bar) and a summary callout box.
Consulting deck · kpi_dashboard · analyze_data · overcrowded density
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