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  "documentTitle": "2023 Global Shared Services and Outsourcing Survey",
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  "authorName": "Deloitte",
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      "text": "Key insights on GBS maturity, reporting, and scope trends.",
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      "text": "40% of organizations who had begun leveraging GBS over 7 years ago are primarily being led by a dedicated GBS Leader (increased from 21% in 2021)",
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      "text": "How many functions does your shared services organization perform?",
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      "text": "40% of organizations who had begun leveraging GBS over 7 years ago are primarily being led by a dedicated GBS Leader. Over one-third of organizations which have begun their GBS journey in the last 1-3 years are employing a CXO-led reporting model.",
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