Only around half (54%) of respondents agree they have the technology needed to deliver great customer experiences.
Bridging Customer Experience Gap · page 5 of 56
The slide uses a list-based structure to detail specific barriers to CX improvement.
Consulting deck · pain_points · diagnose · dense density
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Slide schematic 5/5
callout 1/1 list 3/3 other 1/1
Components 5
primary bullet bullet bullet unclassified
Tools 2
Metrics 1
Frameworks 0
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No frameworks
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