Global Retail Banking 2022 · page 25 of 32
The slide uses a process flow diagram to illustrate how banks can support customers through their green transformation journey.
Consulting deck · customer_journey · present_solution · dense density
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Slide schematic 5/6
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Components 6
callout customer-journey paragraph paragraph source-note headline
Tools 4
Causal Chain loop · 70%
Arrowed flow connects customer info-need -> marketplace fulfilment
Action Titles slide · 80%Exhibit 14 'Green One-Stop Shop Serving the Full Customer Journey'
Picture Superiority Effect slide · 85%Eight illustrated journey stages (CO2 footprint, marketplace, lending...)
Story Moments slide · 60%Callout quantifies $300B vision moment for 2025
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Frameworks 2