Our research shows that the top internal roadblocks that CSPs face on their path to IT transformation are enterprise-wide change implementation, budget constraints and internal culture barriers and talent gaps.
From survive to thrive Achieving tech transformation for communication service providers’ future · page 14 of 24
The slide uses a horizontal bar chart to quantify the top three barriers identified in a survey of 202 CSPs.
Consulting deck · pain_points · diagnose · overcrowded density
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2x2 matrix slide · 50%
Top three internal barriers CSPs are facing on its IT transformation journey (percentage of respondents ranking them among the top three barriers): Enterprise-wide change (60%), Budget constraints for IT transformation (54%), Internal culture barrier and talent gaps (46%)
Action Titles slide · 80%Title 'Barriers to holistic transformation'.
Audience Definition slide · 70%Enterprise-wide IT change implementation calls for joint business/IT outcome realization and de-risking disruption in customer services, which requires a transition architecture and the capability management.
Concrete Language slide · 80%Three barrier % bars: 60 / 54 / 46.
Von Restorff Effect slide · 78%60% bar in solid purple stands out vs lighter siblings.
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