Customer loyalty and Convenience

Kearney
arc beats above · slides in the middle · loops below · scroll → 2 LOOPS
SETUP TENSION ANALYSIS EVIDENCE RESOLUTION APPENDIX
HOVER FOR DETAILS · CLICK A SLIDE FOR FULLSCREEN · STEP 1
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Deck intelligence map

3
coverage by narrative range · generated from this deck JSON

Slide inventory

21
every slide · same image gating as the playbook
01
Slide 1
front_matter
02
This is a visual-only slide, likely used as a section divider or to set a thematic context regarding supply chain disruption.filler
03
The slide uses a bubble-style visualization to contrast the massive $3,500 billion impact of COVID-19 against smaller historical events.quantify_impact
Open slide detailLoop · Cost Of Inaction
04
Kearney branding present.front_matter
Open slide detailLoop · Cost Of Inaction
05
frame_problem
Open slide detailBeat · Problem
06
compare_options
Open slide detailBeat · Problem
07
The slide uses a high-contrast visual of shoes to represent consumer choice, paired with a clear data-driven takeaway.summarize
Open slide detailBeat · Problem
08
The slide uses a background image of a cafe to evoke a sense of community and tradition, reinforcing the emotional aspect of the testimonials.illustrate_case
Open slide detailBeat · Agitate
09
Kearney branding present; uses a donut chart to highlight consumer forgiveness.summarize
Open slide detailBeat · Agitate
10
The slide uses a split layout with a thematic photo on the left and strategic recommendations/case studies on the right.recommend
Open slide detailBeat · Agitate
11
Includes Kearney branding and a diamond watermark in the background.present_solution
Open slide detailBeat · Solution
12
front_matter
Open slide detailBeat · Solution
13
The slide uses a 'some say... but some don't' rhetorical structure to challenge a common business assumption.frame_problem
Open slide detailBeat · SolutionLoop · Jobs To Be Done
14
The slide uses a three-part structure to contrast the lack of definition with specific examples of how the term is misused.frame_problem
Open slide detailBeat · SolutionLoop · Jobs To Be Done
15
The slide uses a split-screen layout: left side is qualitative/conceptual, right side is quantitative data.summarize
Open slide detailBeat · SolutionLoop · Jobs To Be Done
16
The slide uses a mathematical metaphor (Access + Interface) * Expectations = Consumer time elasticity.present_framework
Open slide detailBeat · Solution
17
The slide uses a split-screen layout with a photo on the left and text/logos on the right.diagnose
Open slide detailBeat · Solution
18
The slide uses a split-screen layout with a background image on the left and text/logos on the right.recommend
Open slide detailBeat · Solution
19
recommend
Open slide detailBeat · Solution
20
state_next_steps