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Customer Journey Map
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The slide uses a curved path to represent a growth journey, with icons and lists for each stage.2019 cb investor day ba56d0e8 · JPMorgan Chase & Co.
Consulting deck Equity research Beat · Evidence & ProofLoop · Aha Moment1 hit
46
The slide uses a combination of big numbers for key attributes and line charts to show distribution differences between the target segment and the broader EV owner population.4th edition eReadiness 2023 · Strategy&
Consulting deck Strategy consulting 1 hit
48
Uses a combination of icons, metrics, and line charts to define a specific persona.4th edition eReadiness 2023 · Strategy&
Consulting deck Strategy consulting 1 hit
20
Uses a funnel-based customer journey framework with trend indicators and qualitative descriptors.ALTAGAMMA 2018 WORLDWIDE LUXURY MARKET MONITOR · Bain
Consulting deck Strategy consulting Beat · Solution & ApproachLoop · Segmentation Split1 hit
68
The slide uses a hub-and-spoke diagram to illustrate the integration of various financial products into a single mobile interface.American Express Investor Day 2024 · American Express
Consulting deck Strategy consulting 1 hit
44
The slide uses a combination of donut charts for consumer sentiment and a ranked list/block layout for product factors.Bold moves: Leading Southeast Asia's next wave of consumer growth · Bain
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Funnel Analysis1 hit
46
The slide uses a wavy line to connect the stages of the customer journey.Bold moves: Leading Southeast Asia's next wave of consumer growth · Bain
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Funnel Analysis1 hit
58
Includes a Bain Elements of Value pyramid and a customer journey map.Bold moves: Leading Southeast Asia's next wave of consumer growth · Bain
Consulting deck Strategy consulting Beat · Impact & Next StepsLoop · Capability Gap1 hit
81
The slide uses a chevron-based layout to categorize service channels.Consolidated Full Presentation · JPMorgan Chase & Co.
Consulting deck Equity research Beat · Satisfaction1 hit
180
The slide uses a central UI mockup connected to two circular callouts illustrating user benefits.Consolidated Full Presentation · JPMorgan Chase & Co.
Consulting deck Equity research Beat · Satisfaction1 hit
181
The slide uses a central mobile interface to connect different touchpoints of the customer journey.Consolidated Full Presentation · JPMorgan Chase & Co.
Consulting deck Equity research Beat · Satisfaction1 hit
182
Includes a disclaimer about development status and a reference to a 'Payments Unbound' report.Consolidated Full Presentation · JPMorgan Chase & Co.
Consulting deck Equity research Beat · Satisfaction1 hit
183
The slide uses a customer journey map framework to show cross-LOB collaboration.Consolidated Full Presentation · JPMorgan Chase & Co.
Consulting deck Equity research Beat · Satisfaction1 hit
21
The slide uses a matrix structure to map customer preferences against the purchase lifecycle stages.ey mobility consumer index 2023 · EY
Consulting deck Equity research Beat · Impact & Next StepsLoop · Voice Of Customer1 hit
04
financial roadmapfinancial roadmap · Goldman Sachs
Consulting deck Equity research Beat · Problem & ComplicationLoop · Logic Chain1 hit
23
Uses a simplified org chart to illustrate the expansion strategy.Gartner Introduction 2025 · Gartner
Consulting deck Industry analyst Beat · Impact & Next Steps1 hit
23
The slide uses annotations to explain the UI elements of a software tool.Generative AI: A boost for Operations · McKinsey
Consulting deck Strategy consulting Beat · Impact & Next StepsLoop · Quick Win Big Bet1 hit
61
Shows a transition from traditional packaging to eco-friendly multi-use bags.KEYS Environment Emergency · Ipsos
Consulting deck Industry analyst 1 hit
05
The slide uses a waterfall-style bridge to segment the UK adult population by liquid wealth and a bell curve to illustrate the customer lifecycle.rmb morgan stanley conference quilter september 2019 · Quilter
Consulting deck Equity research Beat · ProblemLoop · Benchmark Gap1 hit
09
The slide outlines a circular, iterative process for innovation, referencing specific company examples like Uber, Google, and Amazon.Simple & Digital Customer Experience Model · Bain
Consulting deck Strategy consulting Beat · Solution & ApproachLoop · Value Chain Walk1 hit
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The slide uses a series of bulleted examples to demonstrate practical applications of customer experience improvements.Simple & Digital Customer Experience Model · Bain
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Precedent1 hit
14
The slide uses a circular process flow to represent the net-zero journey.Technology Is the Fast Track to Net Zero · BCG
Consulting deck Strategy consulting Beat · Impact & Next Steps1 hit
40
Includes specific survey data for Belgian shoppers (4.5 vs 5.1 on a 1-7 scale).The Future of Food Challenges & opportunities · Deloitte
Consulting deck Strategy consulting Beat · Impact & Next Steps1 hit
54
The chart shows percentage point differences, highlighting that the Silver Generation prefers multi-brand physical stores and e-commerce over brand-specific channels or resale.The State of Fashion 2025 · McKinsey
Consulting deck Strategy consulting Beat · Solution (Provide relief)1 hit
97
The slide is a transcript-style narrative about luxury retail customer acquisition strategies.The State of Fashion 2025 · McKinsey
Consulting deck Strategy consulting Beat · Solution (Provide relief)1 hit
26
The slide uses a grid-based framework to map digital behaviors to specific life domains.Unlocking the next wave of digital growth: beyond metropolitan Indonesia · Kearney
Consulting deck Strategy consulting Beat · Problem1 hit
27
The slide uses a persona-based approach to segment digital behavior.Unlocking the next wave of digital growth: beyond metropolitan Indonesia · Kearney
Consulting deck Strategy consulting Beat · Problem1 hit
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The slide uses a persona-based approach to illustrate digital adoption barriers.Unlocking the next wave of digital growth: beyond metropolitan Indonesia · Kearney
Consulting deck Strategy consulting Beat · Problem1 hit
19
The diagram illustrates a decision-making process for vehicle lifecycle management to maximize profit.Vehicle-as-a-Service From vehicle ownership to usage-based subscription models · Deloitte
Consulting deck Strategy consulting Beat · Solution & Approach1 hit
21
The diagram illustrates a network of digital touchpoints in the healthcare ecosystem.What The Future Intelligence · Ipsos
Consulting deck Industry analyst Beat · VisualizationLoop · Golden Circle1 hit