slides · global inventory
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Matching slides 118,471
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23,581-23,610 of 118,471
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Bridging Customer Experience GapBridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Solution & ApproachLoop · Quick Win Big Bet2 hits
10
Includes details on survey fielding (July-August 2018), sample sizes (1,019 business, 1,200 consumer), and statistical modeling (multiple regression).Bridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Solution & Approach2 hits
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Contains two distinct tables: Table 1 (Marketer vs Consumer ratings) and Table 2 (NPS by sector).Bridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Tale Two Worlds2 hits
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The slide uses a word cloud to visualize qualitative survey results alongside quantitative NPS benchmark data.Bridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Tale Two Worlds2 hits
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The charts display frequency distributions of survey responses on a 1-10 scale.Bridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Tale Two Worlds2 hits
16
The slide contains two distinct tables (Table 3 and Table 4) showing percentage distributions of customer ratings (1-10) across six industry sectors.Bridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Tale Two Worlds2 hits
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The chart displays stacked percentages for each capability, totaling the values shown at the end of each bar.Bridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Benchmark Gap2 hits
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The slide analyzes capability gaps in CX, specifically noting that technology, organizational structure, and processes are often rated as 'okay' or worse.Bridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Benchmark Gap2 hits
20
Figure 6: How marketers rate their organisations' capabilities in the areas they perceive to be most important for a first-class customer experienceBridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Benchmark Gap2 hits
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Includes a quote from Maya Moufarek of Pharmacy2U regarding indicators of customer experience mismatch.Bridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Iceberg2 hits
39
Bridging Customer Experience GapBridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Tale Two Worlds2 hits
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The chart displays 10 distinct criteria rated on a 5-point scale from Excellent to Very poor.Bridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Tale Two Worlds2 hits
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Bridging Customer Experience GapBridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Tale Two Worlds2 hits
49
Respondents: 1,200 for both surveys.Bridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Impact & Next Steps2 hits
54
Bridging Customer Experience GapBridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Impact & Next Steps2 hits
55
Bridging Customer Experience GapBridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Impact & Next Steps2 hits
01
Mentions 'Guidewire Agile Implementation Methodology (GAIM)' as a proprietary approach.Guidewire Practice Overview · Cognizant
Consulting deck Strategy consulting Beat · Situation & ContextLoop · Tale Two Worlds2 hits
03
This is a standard corporate boilerplate/disclaimer slide.Guidewire Practice Overview · Cognizant
Consulting deck Strategy consulting Beat · Impact & Next Steps2 hits
06
The slide serves as a methodological disclosure for the research study.New Leadership Playbook Digital Age · Cognizant
Consulting deck Strategy consulting 2 hits
07
The slide uses a combination of qualitative analysis and a bar chart to illustrate the 'preparedness gap'.New Leadership Playbook Digital Age · Cognizant
Consulting deck Strategy consulting Beat · Problem & ComplicationLoop · Cost Of Inaction2 hits
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Rise of Agentic AI ReportRise of Agentic AI Report · Capgemini
Consulting deck Strategy consulting 2 hits
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Rise of Agentic AI ReportRise of Agentic AI Report · Capgemini
Consulting deck Strategy consulting 2 hits
85
Rise of Agentic AI ReportRise of Agentic AI Report · Capgemini
Consulting deck Strategy consulting 2 hits
87
Includes two expert quotes and references to ISO/IEC 42001.Rise of Agentic AI Report · Capgemini
Consulting deck Strategy consulting 2 hits
88
The slide uses a cascading arrow diagram to represent levels of AI maturity/trust.Rise of Agentic AI Report · Capgemini
Consulting deck Strategy consulting 2 hits
89
The slide uses a metaphor of a carabiner and rope, likely symbolizing connection, security, or the 'link' between human and AI.Rise of Agentic AI Report · Capgemini
Consulting deck Strategy consulting 2 hits
92
The slide contains two donut charts comparing organizational size distributions.Rise of Agentic AI Report · Capgemini
Consulting deck Strategy consulting 2 hits
106
Rise of Agentic AI ReportRise of Agentic AI Report · Capgemini
Consulting deck Strategy consulting 2 hits
110
Mentions partnerships with NVIDIA and Google Cloud.Rise of Agentic AI Report · Capgemini
Consulting deck Strategy consulting 2 hits
116
This is a standard corporate 'About Us' slide often found in the appendix of consulting decks.Rise of Agentic AI Report · Capgemini
Consulting deck Strategy consulting 2 hits