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Industry average based on third-party estimates.American Express Investor Day 2024 · American Express
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American Express Investor Day 2024American Express Investor Day 2024 · American Express
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VIBES stands for Valuing Interactions By Evaluating Satisfaction.American Express Investor Day 2024 · American Express
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Uses a process-flow style layout with a central screenshot of a customer portal.American Express Investor Day 2024 · American Express
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American Express Investor Day 2024American Express Investor Day 2024 · American Express
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Data source: Q2 2023 McKinsey Global Payments Map.American Express Investor Day 2024 · American Express
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The chart aggregates revenue shares for US, top 5, and next 10 countries, totaling 81% for focus geographies.American Express Investor Day 2024 · American Express
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American Express Investor Day 2024American Express Investor Day 2024 · American Express
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The chart includes a trend line and a specific data point for 2023 at $6T.American Express Investor Day 2024 · American Express
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American Express Investor Day 2024American Express Investor Day 2024 · American Express
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The slide uses a flywheel/virtuous cycle diagram to connect operational activities to financial outcomes.American Express Investor Day 2024 · American Express
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American Express Investor Day 2024American Express Investor Day 2024 · American Express
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The slide uses a combination of bar charts and a mobile app screenshot to demonstrate the success of the Amex Offers program.American Express Investor Day 2024 · American Express
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The slide uses a 4-column layout to present key performance metrics following a specific product refresh event.American Express Investor Day 2024 · American Express
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The slide uses a circular process diagram (flywheel-like) to show how marketing initiatives, risk, and data drive financial returns.American Express Investor Day 2024 · American Express
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The slide uses growth multipliers (1.4x and 1.6x) to highlight the efficiency of increased marketing investment.American Express Investor Day 2024 · American Express
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The slide uses an indexed value (Gen X = 1.0) to compare lifetime value across age cohorts.American Express Investor Day 2024 · American Express
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The slide uses a stacked bar chart to show the shift in funding composition and circles to show cost of funds spread.American Express Investor Day 2024 · American Express
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The chart illustrates the compounding effect of new customer acquisition vintages on total revenue.American Express Investor Day 2024 · American Express
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American Express Investor Day 2024American Express Investor Day 2024 · American Express
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The slide compares historical revenue mix (2006 vs 2023) and loan growth (2019 vs 2023) with specific adjustments for NII and fee-based lending.American Express Investor Day 2024 · American Express
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Includes a footnote regarding a change in accounting recognition in 2021.American Express Investor Day 2024 · American Express
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American Express Investor Day 2024American Express Investor Day 2024 · American Express
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Data compares AXP to a weighted average of top 5 US issuers (JPM, C, COF, BAC, DFS).American Express Investor Day 2024 · American Express
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The slide highlights a shift towards fee-based products and higher FICO scores, while reducing reliance on balance transfers.American Express Investor Day 2024 · American Express
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