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Sonder | Investor Presentation Deck | 27 slides · page 10 of 27

The slide uses a sequential process flow to illustrate the product's utility across the entire customer lifecycle.

Pitch deck · customer_journey · present_solution · dense density

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Slide schematic 8/8
image 1/1 list 6/6 title 1/1
Components 8
screenshot timeline-item timeline-item timeline-item timeline-item timeline-item timeline-item headline
Tools 1
Customer journey map slide · 90%

The slide shows a timeline with various stages of the guest experience, including booking, check-in, and check-out, which is a clear representation of a customer journey map.
Metrics 0
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No metrics

No metric insight is anchored to this slide.

Frameworks 1
customer-journey-map 100%

Visual sequence of user interactions with the product from start to finish.