2018 Investor Day from SEC · page 9 of 73
The slide uses a quote to justify the market shift towards CRM.
Consulting deck · market_landscape · size_opportunity · dense density
Slide locked Sign in to view
Slide schematic 5/7
callout 0/1 chart 1/1 metric 0/1 quote 1/1 source-note 1/1 title 2/2
2 without position callout 1 · metric 1
calloutmetric · primary
Components 7
callout bar-vertical primary pull-quote source-note headline subtitle
Tools 4
Action Titles slide · 85%
Action title 'Right Market at the Right Time' + callout 'CRM is fastest growing segment'.
AIDA Model slide · 50%quote/pull-quote: Customer experience will overtake price and product quality as the key brand differentiator.
Annotation slide · 70%Each segment bar labelled across FY12/FY17/FY22.
Credibility Transfer slide · 80%Forrester quote on customer experience anchors the claim.
Metrics 0
∅
No metrics
No metric insight is anchored to this slide.
Frameworks 0
∅
No frameworks
No framework match is anchored to this slide.