2018 Investor Day from SEC · page 9 of 73
The slide uses a quote to justify the market shift towards CRM.
Consulting deck · market_landscape · size_opportunity · dense density
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Slide schematic 5/5
chart 1/1 quote 1/1 source-note 1/1 title 2/2
Components 5
bar-vertical pull-quote source-note headline subtitle
Tools 4
Action Titles slide · 85%
Action title 'Right Market at the Right Time' + callout 'CRM is fastest growing segment'.
AIDA Model slide · 50%quote/pull-quote: Customer experience will overtake price and product quality as the key brand differentiator.
Annotation slide · 70%Each segment bar labelled across FY12/FY17/FY22.
Credibility Transfer slide · 80%Forrester quote on customer experience anchors the claim.
Metrics 0
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No metrics
No metric insight is anchored to this slide.
Frameworks 0
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No frameworks
No framework match is anchored to this slide.