The CMO Survey The Highlights and Insights Report February 2022

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The slide presents data on how companies perceive the impact of climate-related changes on customer experience, with a mean impact score of 2.8, potentially anchoring the reader's perception.

Metrics 1

Mean impact score index_score · 2.8

Marketers do not believe that making climate-related changes to products/services will change their customers' experience

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The chart shows a distribution of responses from 1 (not at all) to 7 (very highly).