Altagamma 2019 Worldwide Luxury Market Monitor · page 25 of 49
The slide uses a timeline-like structure to map customer expectations to specific service pillars.
Consulting deck · customer_journey · present_framework · balanced density
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Slide schematic 4/5
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Components 5
callout timeline paragraph paragraph headline
Tools 3
Action Titles slide · 85%
Title: 'UHNWIs looking for what money cannot buy'
Customer journey map slide · 80%The slide illustrates the customer journey of UHNWIs, highlighting their desire for 'what money cannot buy'.
Metaphor & Analogy slide · 70%'Customer network as the new measure of value' is metaphorical reframing
Metrics 0
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No metric insight is anchored to this slide.
Frameworks 1