Reinventing customer service through digital innovation
World Economic Forum Digital Transformation Initiative: In collaboration with Accenture · page 7 of 10
Includes a bar chart showing value at stake for three initiatives across industry and society.
Consulting deck · case_study · illustrate_case · dense density
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Slide schematic 7/9
callout 1/2 chart 1/1 list 1/1 metric 0/1 paragraph 1/1 source-note 1/1 title 2/2
2 without position callout 1 · metric 1
calloutmetric · primary
Components 9
primary callout bar-stacked bullet primary paragraph source-note action-title headline
Tools 5
Annotation slide · 75%
Callout: add-on services overcome low-profit, low-growth risk
Authority Bias slide · 70%Cites Accenture 'The New Energy Consumer 2015' + PowerShop case
Concrete Language slide · 70%$147B value figure plus PowerShop product mechanics
Small Multiples slide · 60%Same Industry/Society bar template repeated across initiatives
Social Validation slide · 65%Disrupter PowerShop already monetising integrated services
Metrics 1
Frameworks 0
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