Check out the pitch deck customer service startup SupportLogic used to win $12 million in funding

SupportLogic

arc beats above · slides in the middle · loops below · scroll → 2 LOOPS

Deck intelligence map

coverage by narrative range · generated from this deck JSON

Narrative range 6 total

Metadata

Components

Metrics

Tools

Frameworks

Beats

Loops

Problem 2 slides 100% 2/2 slides 100% 2/2 slides · 7 hits

— 0/2 slides

50% 1/2 slides 50% 1/2 slides 100% 2/2 slides 100% 2/2 slides Solution 3 slides 100% 3/3 slides 100% 3/3 slides · 15 hits

— 0/3 slides

66.7% 2/3 slides 66.7% 2/3 slides 100% 3/3 slides 100% 3/3 slides Context 1 slides 100% 1/1 slides 100% 1/1 slides · 3 hits

— 0/1 slides

100% 1/1 slides 100% 1/1 slides 100% 1/1 slides

— 0/1 slides

Slide inventory

every slide · same image gating as the playbook

front_matter

Open slide detail

frame_problem

Open slide detailBeat · ProblemLoop · Cost Of Inaction

The diagram uses a hub-and-spoke style to show cross-functional interaction.frame_problem

Open slide detailBeat · ProblemLoop · Cost Of Inaction

The slide uses a layered architecture diagram to illustrate how the platform sits between data sources (CRM/Ticketing systems) and end-user applications.present_solution

Open slide detailBeat · SolutionLoop · Jobs To Be Done

The slide uses a growth curve to illustrate the transition from reactive to proactive support capabilities.present_solution

Open slide detailBeat · SolutionLoop · Jobs To Be Done

The slide uses a 'before/after' or 'input/output' structure to show the value of the NLP engine.present_solution

Open slide detailBeat · SolutionLoop · Jobs To Be Done

Uses a wave metaphor to represent technological eras.establish_context

Open slide detailBeat · Context