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SupportLogic · pitchdeck

Here's a look at the 11-slide pitch deck SupportLogic;; a startup that uses AI to improve customer service;; used to raise $50 million from Stripe investor General Catalyst

11 pages · 3 arc beats · 2 loops

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Here's a look at the 11-slide pitch deck SupportLogic;; a startup that uses AI to improve customer service;; used to raise $50 million from Stripe investor General Catalyst

SupportLogic
arc beats above · slides in the middle · loops below · scroll → 2 LOOPS
SETUP TENSION ANALYSIS EVIDENCE RESOLUTION APPENDIX
HOVER FOR DETAILS · CLICK A SLIDE FOR FULLSCREEN · STEP 1
— No image bound to this slide. Wire up imgproxy to display the rendered slide JPEG.
—

Deck intelligence map

3
coverage by narrative range · generated from this deck JSON
Narrative range 5 total
Metadata
Components
Metrics
Tools
Frameworks
Beats
Loops
Problem (Identify pain) 2 slides 100% 2/2 slides 100% 2/2 slides · 12 hits
— 0/2 slides
50% 1/2 slides 50% 1/2 slides 100% 2/2 slides 100% 2/2 slides Solution (Provide relief) 2 slides 100% 2/2 slides 100% 2/2 slides · 11 hits
— 0/2 slides
— 0/2 slides
100% 2/2 slides 100% 2/2 slides 100% 2/2 slides Market Size 1 slides 100% 1/1 slides 100% 1/1 slides · 6 hits
— 0/1 slides
— 0/1 slides
— 0/1 slides
100% 1/1 slides
— 0/1 slides

Slide inventory

11
every slide · same image gating as the playbook
01
Slide 1
The slide features a stylized image of a spiral staircase with greenery, likely representing growth or customer journey.front_matter
Open slide detail
02
Uses a Land-Expand-Retain framework to contextualize the importance of support.establish_context
Open slide detail
03
The slide uses a minimalist design with a strong, singular thesis statement.establish_context
Open slide detail
04
The slide uses a causal chain structure where five distinct pain points converge into a single outcome: customer escalations.frame_problem
Open slide detailBeat · Problem (Identify pain)Loop · Cost Of Inaction
05
Uses a visual metaphor of a happy/sad face block to represent customer sentiment.frame_problem
Open slide detailBeat · Problem (Identify pain)Loop · Cost Of Inaction
06
The slide uses a before/after framing to contrast manual case management with AI-driven predictive insights.present_solution
Open slide detailBeat · Solution (Provide relief)Loop · Jobs To Be Done
07
Hub-and-spoke diagram showing the platform at the center with various functional modules surrounding it, connected to stakeholders and outcomes.present_solution
Open slide detailBeat · Solution (Provide relief)Loop · Jobs To Be Done
08
size_opportunity
Open slide detailBeat · Market Size
09
The slide uses a dual-axis style visualization (bar for engagement, line for users) to demonstrate platform adoption.show_traction
Open slide detail
10
show_traction
Open slide detail
11
state_next_steps
Open slide detail