We got an exclusive look at the pitch deck that convinced Sequoia India's Surge scheme to invest in customer service platform Richpanel

Richpanel

arc beats above · slides in the middle · loops below · scroll → 2 LOOPS

Deck intelligence map

coverage by narrative range · generated from this deck JSON

Narrative range 5 total

Metadata

Components

Metrics

Tools

Frameworks

Beats

Loops

Problem 2 slides 100% 2/2 slides 100% 2/2 slides · 5 hits

— 0/2 slides

100% 2/2 slides 100% 2/2 slides Product 2 slides 100% 2/2 slides 100% 2/2 slides · 11 hits

— 0/2 slides

50% 1/2 slides 100% 2/2 slides · 3 hits 100% 2/2 slides Solution 1 slides 100% 1/1 slides 100% 1/1 slides · 6 hits

— 0/1 slides

100% 1/1 slides 100% 1/1 slides · 2 hits 100% 1/1 slides

every slide · same image gating as the playbook

front_matter

Uses a persona-based approach to illustrate pain points through direct quotes.frame_problem

Open slide detailLoop · Cost Of Inaction

Uses a testimonial-style quote to humanize the data points.frame_problem

Open slide detailLoop · Cost Of Inaction

frame_problem

Open slide detailBeat · ProblemLoop · Cost Of Inaction

frame_problem

Open slide detailBeat · ProblemLoop · Cost Of Inaction

present_solution

Open slide detailBeat · ProductLoop · Jobs To Be Done

Uses screenshots of a mobile-style interface to illustrate the 'Amazon-like' self-service capability.present_solution