Here's an exclusive look at the pitch deck AI customer service startup Aisera used to raise $90 million from investors like Goldman Sachs and Thoma Bravo — playbook

Here's an exclusive look at the pitch deck AI customer service startup Aisera used to raise $90 million from investors like Goldman Sachs and Thoma Bravo

Aisera

arc beats above · slides in the middle · loops below · scroll → 2 LOOPS

Deck intelligence map

4

coverage by narrative range · generated from this deck JSON

Narrative range 12 total

Metadata

Components

Metrics

Tools

Frameworks

Beats

Loops

Problem 3 slides 100% 3/3 slides 100% 3/3 slides · 16 hits

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100% 3/3 slides 100% 3/3 slides Solution 3 slides 100% 3/3 slides 100% 3/3 slides · 13 hits

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33.3% 1/3 slides 33.3% 1/3 slides 100% 3/3 slides

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Traction 3 slides 100% 3/3 slides 100% 3/3 slides · 11 hits

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100% 3/3 slides 100% 3/3 slides

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Why Now 3 slides 100% 3/3 slides 100% 3/3 slides · 20 hits

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66.7% 2/3 slides 100% 3/3 slides 100% 3/3 slides

Slide inventory

19

every slide · same image gating as the playbook

01

Includes social media handles for the presenter.front_matter

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02

Includes two photos of the team.summarize

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03

inspire_vision

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04

inspire_vision

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05

Uses visual metaphors for economic conditions to establish urgency.argue_timing

Open slide detailBeat · Why NowLoop · Why Now

06

establish_context

Open slide detailBeat · Why NowLoop · Why Now

07

Uses external authority citations (Forrester, Gartner, MIT Technology Review) to validate the market need.argue_timing

Open slide detailBeat · Why NowLoop · Why Now

08

frame_problem

Open slide detailBeat · ProblemLoop · Cost Of Inaction

09

frame_problem

Open slide detailBeat · ProblemLoop · Cost Of Inaction

10

frame_problem

Open slide detailBeat · ProblemLoop · Cost Of Inaction

11

show_traction

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12

The slide features a video still of Satya Nadella, with a blurred logo grid of customers/partners on the right.cite_precedent

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13

The slide uses a layered architecture diagram to show the platform's scope across Employee, Ops, and Customer experiences.present_solution

Open slide detailBeat · Solution

14

The slide uses a semi-circular arc to represent the platform's modular capabilities.present_solution

Open slide detailBeat · Solution

15

The slide uses a circular diagram to segment the solution into three key experience areas: Employee, Customer, and Ops.present_solution

Open slide detailBeat · Solution

16

Uses authority bias to build credibility.show_traction

Open slide detailBeat · Traction

17

The slide uses the standard Gartner Hype Cycle framework to position various ITSM technologies along the innovation-to-productivity curve.establish_context

Open slide detailBeat · Traction

18

The slide uses a grid of logos to establish credibility and social proof.show_traction

Open slide detailBeat · Traction

19

Slide 19 of the deck.cite_precedent

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