2019 Global Shared Services Survey Report 11th biannual edition

Deloitte

arc beats above · slides in the middle · loops below · scroll → 2 LOOPS

Deck intelligence map

coverage by narrative range · generated from this deck JSON

Narrative range 18 total

Metadata

Components

Metrics

Tools

Frameworks

Beats

Loops

Situation & Context 4 slides 100% 4/4 slides 100% 4/4 slides · 30 hits

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75% 3/4 slides · 5 hits

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100% 4/4 slides

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Problem & Complication 4 slides 100% 4/4 slides 100% 4/4 slides · 20 hits

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75% 3/4 slides · 4 hits

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100% 4/4 slides 75% 3/4 slides Evidence & Proof 4 slides 100% 4/4 slides 100% 4/4 slides · 28 hits

— 0/4 slides

50% 2/4 slides · 3 hits

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100% 4/4 slides 50% 2/4 slides Impact & Next Steps 6 slides 100% 6/6 slides 100% 6/6 slides · 34 hits

— 0/6 slides

16.7% 1/6 slides

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100% 6/6 slides

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Slide inventory

every slide · same image gating as the playbook

front_matter

Open slide detail

The graphic is an abstract geometric illustration, not a data chart.summarize

Open slide detailBeat · Situation & Context

The slide uses a vertical timeline-style visual to connect the section titles to their page numbers.front_matter

Open slide detailBeat · Situation & Context

The slide presents survey methodology and respondent profile data.summarize

Open slide detailBeat · Situation & Context

The slide uses a 2x2 grid layout to present four distinct thematic findings.summarize

Open slide detailBeat · Situation & Context

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Open slide detailBeat · Problem & Complication

The chart shows a clear hierarchy of shared service adoption, with Finance, HR, and IT leading.analyze_data

Open slide detailBeat · Problem & ComplicationLoop · Mece Breakdown

The chart uses a 100% stacked bar format to compare FTE allocation across 13 functional areas.analyze_data

Open slide detailBeat · Problem & ComplicationLoop · Mece Breakdown

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Open slide detailBeat · Problem & ComplicationLoop · Mece Breakdown

The slide presents survey data from the 2019 Global Shared Services Survey Report.analyze_data

Open slide detailBeat · Evidence & Proof

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Open slide detailBeat · Evidence & Proof

The slide compares survey results across different years to show trends in SSC performance.analyze_data

Open slide detailBeat · Evidence & ProofLoop · Cost Of Inaction

The slide uses two donut charts to visualize survey results regarding SSC performance and investment strategies.analyze_data

Open slide detailBeat · Evidence & ProofLoop · Cost Of Inaction

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Open slide detailBeat · Impact & Next Steps

The slide uses icons to represent different service attributes. The table tracks rankings across 2015, 2017, and 2019.analyze_data

Open slide detailBeat · Impact & Next Steps

Includes trend indicators (up, down, equal) relative to 2017 survey.analyze_data

Open slide detailBeat · Impact & Next Steps

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Open slide detailBeat · Impact & Next Steps

The slide compares growth expectations (left) with reduction expectations (right) for various shared service processes.analyze_data

Open slide detailBeat · Impact & Next Steps

The slide compares automation adoption rates (bar chart) with achieved savings percentages (donut chart).analyze_data

Open slide detailBeat · Impact & Next Steps

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Open slide detail

The slide uses icons to represent each metric category.summarize

Open slide detail

The map uses color-coding to distinguish between the top 5 preferences (green) and 6th-10th preferences (grey).analyze_data