Global Shared Services 2017 Survey Report

Deloitte

arc beats above · slides in the middle · loops below · scroll → 2 LOOPS

Deck intelligence map

coverage by narrative range · generated from this deck JSON

Narrative range 19 total

Metadata

Components

Metrics

Tools

Frameworks

Beats

Loops

Setup 3 slides 100% 3/3 slides 100% 3/3 slides · 13 hits

— 0/3 slides

66.7% 2/3 slides

— 0/3 slides

100% 3/3 slides

— 0/3 slides

Evidence 9 slides 100% 9/9 slides 100% 9/9 slides · 65 hits

— 0/9 slides

100% 9/9 slides · 11 hits

— 0/9 slides

100% 9/9 slides 77.8% 7/9 slides Development 3 slides 100% 3/3 slides 100% 3/3 slides · 20 hits

— 0/3 slides

100% 3/3 slides · 4 hits

— 0/3 slides

100% 3/3 slides 66.7% 2/3 slides Resolution 4 slides 100% 4/4 slides 100% 4/4 slides · 20 hits

— 0/4 slides

50% 2/4 slides

— 0/4 slides

100% 4/4 slides

— 0/4 slides

Slide inventory

every slide · same image gating as the playbook

front_matter

Open slide detailBeat · Setup

front_matter

Open slide detailBeat · Setup

The slide uses a numbered navigation sidebar (01-05) indicating this is the first slide of a section.summarize

Open slide detailBeat · Setup

Donut chart showing industry distribution of 330 respondents.establish_context

Open slide detailBeat · Evidence

Slide 02 of a deck, likely part of a methodology or context section.summarize

Open slide detailBeat · Evidence

Part of a larger report, slide 06 of a deck.summarize

Open slide detailBeat · EvidenceLoop · Logic Chain

The slide highlights the shift toward broader scope in SSCs over time.analyze_data

Open slide detailBeat · EvidenceLoop · Logic Chain

The slide uses a horizontal bar chart to rank functions by adoption rate in SSCs.analyze_data

Open slide detailBeat · EvidenceLoop · Logic Chain

The slide highlights a shift in customer priorities from timeliness to cost of services.summarize

Open slide detailBeat · EvidenceLoop · Logic Chain

The slide uses two donut charts to visualize survey data on GBS adoption and future plans.summarize

Open slide detailBeat · EvidenceLoop · Logic Chain

Figure 11 shows a horizontal bar chart of process owner responsibilities.analyze_data

Open slide detailBeat · EvidenceLoop · Voice Of Customer

Includes a donut chart for adoption of alternative models and a bar chart for specific model types considered.analyze_data

Open slide detailBeat · EvidenceLoop · Voice Of Customer

The slide uses two horizontal bar charts to visualize survey results regarding SSC performance metrics.quantify_impact

Open slide detailBeat · DevelopmentLoop · Voice Of Customer

The slide uses two donut charts to illustrate the timing of process standardization and technology changes in shared services transitions.summarize

Open slide detailBeat · DevelopmentLoop · Voice Of Customer

Figure 17: Stacked bar chart showing 'Increase significantly' vs 'Increase somewhat' across various operational dimensions.analyze_data

Open slide detailBeat · Development

The slide uses two horizontal bar charts to visualize survey data regarding RPA exploration and anticipated savings.summarize