slides · global inventory
Customer Journey Map
Tool collection for the active corpus filters, with each row opening the slide detail view.
Matching slides 1,094
Current window 181-210
Pages 37
Rows per page 30
Tool
181-210 of 1,094
55
The slide uses a persona-based approach to demonstrate the breadth of the product's utility.2023 Financial Analyst Day · ServiceNow
Consulting deck Strategy consulting Beat · Solution & ApproachLoop · Before After1 hit
134
The slide uses a circular process diagram to map solutions to travel stages.2023 Global Report · Amadeus
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Value Chain Walk1 hit
16
The slide uses a phased expansion framework to illustrate service growth.2023 Investor Day · Samsara
Consulting deck Strategy consulting Beat · Solution & ApproachLoop · Zoom In1 hit
17
The slide uses a visual layout with three distinct image-based panels to represent the three pillars of customer insight.2024 03 Investor Day · Hilton
Consulting deck Strategy consulting Beat · What1 hit
47
The slide illustrates the integration of various customer touchpoints into a centralized XM system.2024 03 Investor Day · Hilton
Consulting deck Strategy consulting Beat · How1 hit
49
The slide uses a chat-bubble metaphor to illustrate real-time service recovery or guest support.2024 03 Investor Day · Hilton
Consulting deck Strategy consulting Beat · How1 hit
50
The slide uses a circular diagram to represent the closed-loop process, connecting guest messaging to feedback.2024 03 Investor Day · Hilton
Consulting deck Strategy consulting Beat · How1 hit
52
The slide uses a circular visual metaphor to represent the closed-loop nature of the guest experience, mapping specific touchpoints (Arrival, Food & Beverage, Customer Service, Departure) to property-level data.2024 03 Investor Day · Hilton
Consulting deck Strategy consulting Beat · How1 hit
66
The slide uses a triptych layout with photographic backgrounds to illustrate three distinct customer value drivers.2024 03 Investor Day · Hilton
Consulting deck Strategy consulting Beat · How1 hit
63
Part of a navigation sequence (Services, Integrations, People).2024 Financial Analyst Day · ServiceNow
Consulting deck Strategy consulting Beat · Action1 hit
65
The slide illustrates a 'Knowledge Graph' concept where disparate systems (Workday, Concur, ADP, Fidelity) are linked to a central identity provider (Okta) to facilitate specific user tasks.2024 Financial Analyst Day · ServiceNow
Consulting deck Strategy consulting Beat · Action1 hit
71
The slide shows a UI mockup of a mobile app featuring a user profile card for 'Meera Patel, ITSM Manager'.2024 Financial Analyst Day · ServiceNow
Consulting deck Strategy consulting Beat · Action1 hit
77
The slide depicts a conversational AI interface ('My Assist') providing proactive suggestions for software installation and onboarding checklist completion.2024 Financial Analyst Day · ServiceNow
Consulting deck Strategy consulting Beat · Action1 hit
79
The slide depicts a conversational UI (CUI) interaction where an AI assistant proactively manages calendar scheduling.2024 Financial Analyst Day · ServiceNow
Consulting deck Strategy consulting Beat · Action1 hit
81
The slide depicts a chatbot interface ('My Assist') facilitating workflow integration by identifying collaboration hubs and requesting access permissions.2024 Financial Analyst Day · ServiceNow
Consulting deck Strategy consulting Beat · Action1 hit
127
The slide uses a waterfall-style chart to represent growth over time.2024 Financial Analyst Day · ServiceNow
Consulting deck Strategy consulting Beat · Action1 hit
25
The slide uses a timeline framework to illustrate the strategic shift towards premium offerings.2024 Investor Day · Delta Air Lines
Consulting deck Strategy consulting Beat · Product1 hit
29
The slide uses a wave-like timeline to represent the customer journey from purchase to in-flight experience.2024 Investor Day · Delta Air Lines
Consulting deck Strategy consulting 1 hit
32
The diagram uses a concentric circle model to show the 'Trusted Brand' at the core, surrounded by 'Travel-Adjacent Experiences' and 'Partnerships Integrated With SkyMiles'.2024 Investor Day · Delta Air Lines
Consulting deck Strategy consulting 1 hit
07
The slide uses a path-based progression to show technological maturity, culminating in the Snowflake platform.2024 Q4FY24 Investor Presentation · Snowflake
Consulting deck Strategy consulting Beat · Situation & ContextLoop · Build Up1 hit
48
The slide uses a three-column layout to detail specific improvements in long-haul cabins, flight experience, and connectivity.2025 06 Iberia Investor Day · IAG
Consulting deck Strategy consulting Beat · Action1 hit
107
The slide depicts a software UI mockup for a 'Partner Portal' showing a quote generation process for FlashArray hardware.2025 Financial Analyst Day · ServiceNow
Consulting deck Strategy consulting 1 hit
119
The slide uses a visual progress tracker to communicate order status to the customer.2025 Financial Analyst Day · ServiceNow
Consulting deck Strategy consulting 1 hit
128
The slide is a UI mockup/screenshot of a software application.2025 Financial Analyst Day · ServiceNow
Consulting deck Strategy consulting 1 hit
20
The slide uses a matrix-like structure to map customer journey stages against specific airline initiatives, categorized by H2 (Half 2) milestones.2025 H1 Results Presentation · IAG
Consulting deck Strategy consulting 1 hit
49
The slide is a collage of UI screenshots representing different stages of the post-purchase customer journey.2025 Investor Day · Twilio
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Logic Chain1 hit
68
Shows integration between chat interface and customer profile (traits/events).2025 Investor Day · Twilio
Consulting deck Strategy consulting Beat · Impact & Next StepsLoop · Logic Chain1 hit
36
Includes a customer journey flow on the left and a timeline-based line chart on the right.2025 Investor Day Seg1 · Visa
Consulting deck Strategy consulting 1 hit
24
The slide uses a process flow to map value-add points to specific stages of the accounts receivable cycle.2025 Investor Day Seg2 · Visa
Consulting deck Strategy consulting Beat · Solution1 hit
44
The slide uses a horizontal process flow to represent the customer journey, with specific product offerings listed under each stage.2025 Investor Day Seg2 · Visa
Consulting deck Strategy consulting Loop · Mece Breakdown1 hit