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Net Promoter Score
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Contains two distinct tables: Table 1 (Marketer vs Consumer ratings) and Table 2 (NPS by sector).Bridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Tale Two Worlds2 hits
114
The slide uses a standard NPS scale definition and a bar chart to visualize the performance gap.Bain Achieving operational Excellence at University of California Berkeley · bain-achieving-operational-excellence-at-university-of-california-berkeley
Consulting deck Strategy consulting 1 hit
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The slide uses a word cloud to visualize qualitative survey results alongside quantitative NPS benchmark data.Bridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Tale Two Worlds1 hit
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The data represents likelihood to recommend a brand based on online experience.Bridging Customer Experience Gap · Cognizant
Consulting deck Strategy consulting Beat · Impact & Next Steps1 hit
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Includes a benchmark scale for NPS and a comparison to Slack's 2015 PMF metric.Check out the pitch deck competitive intelligence startup Klue used to persuade Silicon Valley backers into its $15 million Series A · Klue
Pitch deck Strategy consulting Beat · DesireLoop · Quick Win Big Bet1 hit
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Includes a definition of NPS and a stacked bar chart showing min/max NPS ranges by country.Digital Consumers of Tomorrow, Here Today: A SYNC SOUTHEAST ASIA REPORT · Bain
Consulting deck Strategy consulting Beat · Action1 hit
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The slide uses a Net Promoter Score (NPS) framework context to quantify the value of promoters.Digital Consumers of Tomorrow, Here Today: A SYNC SOUTHEAST ASIA REPORT · Bain
Consulting deck Strategy consulting Beat · ActionLoop · Cost Of Inaction1 hit
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The NPS is calculated as 31, based on a survey of 3,036 merchants.e-Conomy SEA 2021 Roaring 20s: The SEA Digital Decade · Google, Temasek, Bain
Consulting deck Strategy consulting Beat · Rising ActionLoop · Aha Moment1 hit
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The slide contains a mix of narrative context and a definition of the eNPS framework.Everyday Moments of Truth · Bain
Consulting deck Strategy consulting Beat · Situation & ContextLoop · Tale Two Worlds1 hit
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Includes a visual scale for NPS scoring and the formula for calculation.First Republic Bank | Investor Day Presentation Deck | 137 slides · First Republic Bank
Conference presentation Investor relations 1 hit
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The slide uses a Net Promoter Score (NPS) framework to categorize job satisfaction and a donut chart to visualize retention intent.Global Employee Survey – Key findings and implications for ICMIF · EY
Consulting deck Strategy consulting Beat · Evidence & Proof1 hit
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The charts use a Net Promoter Score (NPS) style scale (Detractor to Promoter) to represent survey results.HR Pulse Survey Presentation of results · PwC
Consulting deck Strategy consulting Beat · Problem & ComplicationLoop · Zoom In1 hit
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The chart uses a Net Promoter Score (NPS) style visualization to represent compliance sentiment or performance.HR Pulse Survey Presentation of results · PwC
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Golden Circle1 hit
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The slide uses the standard Bain & Company NPS methodology.Simple & Digital Customer Experience Model · Bain
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Golden Circle1 hit
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The slide uses a split-layout: left side presents a ranked list of drivers/barriers, right side provides a definition of NPS.Southeast Asia’s digital consumers: A new stage of evolution · Bain
Consulting deck Strategy consulting 1 hit
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The slide uses a standard NPS calculation breakdown (Promoters, Passives, Detractors) and displays email-based customer feedback.This fine-art shipping startup counts Sotheby's and Christie's among its customers. We got an exclusive look at the 18-slide pitch deck Convelio used to raise $35 million. · Convelio
Pitch deck Strategy consulting 1 hit