slides · global inventory
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Global slide inventory for the active corpus filters, with each row opening the slide detail view.
Corpus coverage
319,975 slides
319,974 are described (100%), so the treemap can explain the corpus instead of just counting files.
- Total slides
- 319,975
- Described
- 319,974
- Pending
- 1
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Slide type composition
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Slide type
Showing 319,974 described slides — 100.0% of 319,975 rendered pages
+Context & problem43,76713.7% · 6,592 docs+Data & charts72,62022.7% · 8,666 docs+Meta & navigation45,93614.4% · 9,739 docs+Recommend & act67,04121.0% · 9,324 docs+Cases & evidence31,2569.8% · 6,067 docs+Frameworks2,1230.7% · 1,232 docs+Appendix35,68211.2% · 6,614 docs+Other21,5496.7% · 5,566 docs
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all document kinds · all orientations
Slide collection
36,601-36,660 of 319,975
01
Customer Service Excellence 2022Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting 1 hit
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Customer Service Excellence 2022Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting 1 hit
03
Customer Service Excellence 2022Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting Beat · Situation & Context1 hit
04
Includes contact information for two Deloitte leads in Finland.Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting Beat · Situation & Context1 hit
05
Customer Service Excellence 2022Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting Beat · Situation & Context1 hit
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Customer Service Excellence 2022Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting Beat · Situation & Context1 hit
07
Customer Service Excellence 2022Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting 1 hit
08
Includes a 'How to read the charts' guide with a dual-axis example (bar and line chart).Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting 1 hit
09
Includes a map of Europe with regional highlights and a list of countries per region.Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting 1 hit
10
The slide uses a combination of donut charts for size, a bar-line combo chart for industry performance, and a summary table for organizational structure.Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting 1 hit
11
Customer Service Excellence 2022Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting Beat · Problem & Complication1 hit
12
Includes a bar chart for contact reasons and a combo chart (bar + line) for customer satisfaction drivers.Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting Beat · Problem & ComplicationLoop · Zoom In1 hit
13
Dual-axis charts showing percentage distribution of team types/placements (bars) against average CS/ES scores (lines).Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting Beat · Problem & ComplicationLoop · Zoom In1 hit
14
Includes two stacked bar charts and a donut chart comparing regional usage of social media.Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting Beat · Problem & ComplicationLoop · Zoom In1 hit
15
Includes a donut chart for adoption rates, a list of investment priorities, and a horizontal bar chart for self-service capabilities.Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Golden Circle1 hit
16
The slide uses a radar chart (spider chart) to visualize multi-channel engagement patterns.Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Golden Circle1 hit
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Customer Service Excellence 2022Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Golden Circle1 hit
18
The slide uses a dual-chart layout to correlate operational processes (tools, assignment) with performance scores (ES/CS).Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Golden Circle1 hit
19
Includes a donut chart for regional survey frequency and a combo chart (bar + line) for satisfaction correlation.Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Golden Circle1 hit
20
The slide uses a dual-axis chart approach to correlate involvement percentages with satisfaction scores (3.77 and 3.52 benchmarks).Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Golden Circle1 hit
21
Customer Service Excellence 2022Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting 1 hit
22
The chart shows a positive correlation between the number of indicators measured and customer satisfaction scores.Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting 1 hit
23
The slide uses a combination of bar and line charts to show correlations between operational habits and satisfaction scores.Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting 1 hit
24
Customer Service Excellence 2022Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting 1 hit
25
Customer Service Excellence 2022Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting 1 hit
26
Includes a bar chart of investment channels and a horizontal bar chart of service priorities.Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting Beat · Impact & Next Steps1 hit
27
The slide uses radar charts to visualize investment intensity across 9 distinct channels (Self-service, Chatbot, Mobile App, Social Media, Voicebot, Chat, Video Chat, Call, Contact Form, E-mail).Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting Beat · Impact & Next Steps1 hit
28
The slide uses a radar chart (spider chart) to visualize performance or priority levels across 8 distinct categories for 8 different segments (6 industries, 2 regions).Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting Beat · Impact & Next Steps1 hit
29
Customer Service Excellence 2022Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting 1 hit
30
Customer Service Excellence 2022Customer Service Excellence 2022 · Deloitte
Consulting deck Strategy consulting 1 hit
17
Uses the HFS Horizons framework to categorize innovation focus.Payment providers · HFS Research
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Cost Of Inaction1 hit
18
Data source: HFS Research, 2023. Sample size: 150 payment providers.Payment providers · HFS Research
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Cost Of Inaction1 hit
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Payment providersPayment providers · HFS Research
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Cost Of Inaction1 hit
20
Data from HFS Research, 2023. Sample size = 150.Payment providers · HFS Research
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Cost Of Inaction1 hit
21
The chart highlights 'Identifiable investments to support the cards and payments ecosystem' with a grey background bar.Payment providers · HFS Research
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Cost Of Inaction1 hit
22
Sample size is 20 payment provider respondents.Payment providers · HFS Research
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Cost Of Inaction1 hit
23
The slide uses a categorization framework to map service providers against survey data.Payment providers · HFS Research
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Cost Of Inaction1 hit
24
PX stands for Partner Experience. Data based on 20 partner respondents.Payment providers · HFS Research
Consulting deck Strategy consulting Beat · Impact & Next Steps1 hit
25
Uses the HFS Horizons framework to map value perception.Payment providers · HFS Research
Consulting deck Strategy consulting Beat · Impact & Next Steps1 hit
26
The slide presents three distinct charts summarizing the composition of client references.Payment providers · HFS Research
Consulting deck Strategy consulting Beat · Impact & Next Steps1 hit
27
Payment providersPayment providers · HFS Research
Consulting deck Strategy consulting Beat · Impact & Next Steps1 hit
28
Payment providersPayment providers · HFS Research
Consulting deck Strategy consulting Beat · Impact & Next Steps1 hit
29
The framework uses a beach/ocean metaphor to represent levels of service maturity.Payment providers · HFS Research
Consulting deck Strategy consulting Beat · Impact & Next Steps1 hit
30
Payment providersPayment providers · HFS Research
Consulting deck Strategy consulting Beat · Impact & Next Steps1 hit
31
Uses the HFS Horizons framework to position EY as a market leader.Payment providers · HFS Research
Consulting deck Strategy consulting Beat · Impact & Next Steps1 hit
32
Payment providersPayment providers · HFS Research
Consulting deck Strategy consulting 1 hit
33
Payment providersPayment providers · HFS Research
Consulting deck Strategy consulting 1 hit
34
Payment providersPayment providers · HFS Research
Consulting deck Strategy consulting 1 hit
01
Includes Analysis Group logo and a disclaimer regarding funding by Meta.The Metaverse in Asia Strategies for Accelerating Economic Impact · Analysis Group
Consulting deck Strategy consulting 1 hit
02
The Metaverse in Asia Strategies for Accelerating Economic ImpactThe Metaverse in Asia Strategies for Accelerating Economic Impact · Analysis Group
Consulting deck Strategy consulting 1 hit
03
The slide sets the stage for a report on the economic impact of the metaverse by defining the scope and the methodology of using mobile technology as a proxy.The Metaverse in Asia Strategies for Accelerating Economic Impact · Analysis Group
Consulting deck Strategy consulting 1 hit
04
The slide uses mobile technology as a proxy/precedent for potential metaverse adoption and economic impact.The Metaverse in Asia Strategies for Accelerating Economic Impact · Analysis Group
Consulting deck Strategy consulting Beat · Situation & ContextLoop · Logic Chain1 hit
05
The slide includes a table summarizing regional results and a footnote regarding data limitations for Canada.The Metaverse in Asia Strategies for Accelerating Economic Impact · Analysis Group
Consulting deck Strategy consulting Beat · Situation & ContextLoop · Logic Chain1 hit
06
The Metaverse in Asia Strategies for Accelerating Economic ImpactThe Metaverse in Asia Strategies for Accelerating Economic Impact · Analysis Group
Consulting deck Strategy consulting Loop · Logic Chain1 hit
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Includes extensive footnotes citing various industry sources for the definition of the metaverse.The Metaverse in Asia Strategies for Accelerating Economic Impact · Analysis Group
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Logic Chain1 hit
08
This appears to be page 6 of a larger report, consisting primarily of body text and footnotes.The Metaverse in Asia Strategies for Accelerating Economic Impact · Analysis Group
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Logic Chain1 hit
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This is a reference page consisting entirely of endnotes/citations.The Metaverse in Asia Strategies for Accelerating Economic Impact · Analysis Group
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Logic Chain1 hit
10
Includes footnotes 20 and 21 detailing sources and context for adoption rates.The Metaverse in Asia Strategies for Accelerating Economic Impact · Analysis Group
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Logic Chain1 hit
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This slide serves as a supporting evidence page with detailed footnotes for claims made in the main deck.The Metaverse in Asia Strategies for Accelerating Economic Impact · Analysis Group
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Logic Chain1 hit
12
This page appears to be a continuation of a report, focusing on regional examples (Middle East, Africa, Latin America) and providing footnotes.The Metaverse in Asia Strategies for Accelerating Economic Impact · Analysis Group
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Logic Chain1 hit