slides · global inventory
Customer Journey Map
Framework collection for the active corpus filters, with each row opening the slide detail view.
Matching slides 1,602
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Framework
151-180 of 1,602
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06.10.2022 MS Financials Conference06.10.2022 MS Financials Conference · Morgan Stanley
Consulting deck Equity research Beat · Need1 hit
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The slide uses a curved path to represent a growth journey, with icons and lists for each stage.2019 cb investor day ba56d0e8 · JPMorgan Chase & Co.
Consulting deck Equity research Beat · Evidence & ProofLoop · Aha Moment1 hit
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The slide uses a three-column framework to map innovation initiatives to the customer lifecycle.2019 ccb investor day ba56d0e8 · JPMorgan Chase & Co.
Consulting deck Equity research 1 hit
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The slide uses a process flow to demonstrate the value proposition of the Credit Journey product.2019 ccb investor day ba56d0e8 · JPMorgan Chase & Co.
Consulting deck Equity research 1 hit
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The slide uses a dual-structure approach: a segmentation of new prospects and a linear process flow for existing client relationship deepening.2020 cb investor day · JPMorgan Chase & Co.
Consulting deck Equity research Beat · VisualizationLoop · Pattern Hunter1 hit
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The slide uses a two-part framework: 'Acquiring new relationships' and 'Deepening existing relationships'.2020 ccb investor day · JPMorgan Chase & Co.
Consulting deck Equity research Beat · Solution & ApproachLoop · Voice Of Customer1 hit
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The slide uses a process flow to show how different digital tools integrate into a single customer experience.2020 ccb investor day · JPMorgan Chase & Co.
Consulting deck Equity research Beat · Impact & Next Steps1 hit
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The slide uses a customer journey framework (Find, Start, Track, Manage) to map digital feature launches against performance metrics.2020 ccb investor day · JPMorgan Chase & Co.
Consulting deck Equity research Beat · Impact & Next Steps1 hit
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The slide uses a circular flywheel diagram to represent the customer journey.2022 consumer community banking investor day · JPMorgan Chase & Co.
Consulting deck Equity research 1 hit
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The slide uses a custom framework mapping customer journey stages to business verticals and capabilities.2022 consumer community banking investor day · JPMorgan Chase & Co.
Consulting deck Equity research 1 hit
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2023.05.31 Bernstein Conference2023.05.31 Bernstein Conference · Morgan Stanley
Consulting deck Equity research 1 hit
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Barclays Credit Bureau Forum 2023Barclays Credit Bureau Forum 2023 · Experian
Consulting deck Equity research Beat · Evidence & ProofLoop · Domino Effect1 hit
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The left side shows a vertical progression of products; the right side shows a circular, integrated ecosystem.barclays global credit 2024 · Experian
Consulting deck Equity research Beat · Solution & ApproachLoop · Mece Breakdown1 hit
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The slide uses a 'Today vs Future' transition framework and a circular segment diagram to illustrate consumer needs.barclays global credit 2024 · Experian
Consulting deck Equity research Beat · Solution & ApproachLoop · Build Up1 hit
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The slide uses a flow-based diagram to connect user actions with product tiers.barclays global credit 2024 · Experian
Consulting deck Equity research Beat · Solution & ApproachLoop · Day In Life1 hit
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The slide uses a matrix-like table to show service coverage and a growth curve diagram to illustrate the 'sweet spot' of Commercial Community Banking.Barclays Global Financial Services Conference 2023 · Truist
Consulting deck Equity research Beat · Evidence & ProofLoop · Zoom In1 hit
163
The slide uses a lifecycle curve to segment client needs and align them with specific JPM service offerings.Consolidated Full Presentation · JPMorgan Chase & Co.
Consulting deck Equity research Beat · Satisfaction1 hit
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The slide uses a horizontal timeline/process flow for IB transactions intersected by horizontal swimlanes for other business units.Consolidated Full Presentation · JPMorgan Chase & Co.
Consulting deck Equity research Beat · Satisfaction1 hit
181
The slide uses a central mobile interface to connect different touchpoints of the customer journey.Consolidated Full Presentation · JPMorgan Chase & Co.
Consulting deck Equity research Beat · Satisfaction1 hit
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Includes a disclaimer about development status and a reference to a 'Payments Unbound' report.Consolidated Full Presentation · JPMorgan Chase & Co.
Consulting deck Equity research Beat · Satisfaction1 hit
183
The slide uses a customer journey map framework to show cross-LOB collaboration.Consolidated Full Presentation · JPMorgan Chase & Co.
Consulting deck Equity research Beat · Satisfaction1 hit
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The slide uses a matrix structure to map customer preferences against the purchase lifecycle stages.ey mobility consumer index 2023 · EY
Consulting deck Equity research Beat · Impact & Next StepsLoop · Voice Of Customer1 hit
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The slide uses a bar chart to show information gathering sources and a breakdown of online sources, connecting these to a market spend figure.ey mobility consumer index 2023 · EY
Consulting deck Equity research Beat · Impact & Next StepsLoop · Voice Of Customer1 hit
03
The diagram visualizes a path with multiple potential branches, emphasizing the flexibility and guidance provided by model portfolios.financial roadmap · Goldman Sachs
Consulting deck Equity research Beat · Problem & ComplicationLoop · Logic Chain1 hit
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The slide uses a table to show client base size and service eligibility, followed by a growth curve diagram illustrating the progression of client complexity and service offerings.Goldman Sachs 2022 final · Truist
Consulting deck Equity research Beat · Evidence & Proof1 hit
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The chart illustrates the ROPO (Research Online, Purchase Offline) and Showrooming (Research Offline, Purchase Online) phenomena.luxury2019 · EY
Consulting deck Equity research Loop · Golden Circle1 hit
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The chart shows a classic risk-return profile for infrastructure projects.morgan stanley virtual hk summit march 2022 · Macquarie
Consulting deck Equity research 1 hit
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The slide uses a two-column layout to represent a sequential process of identification.NCM SNCM Y 2022 SNCMP · Nielsen
Consulting deck Industry analyst Beat · Problem & ComplicationLoop · Cost Of Inaction1 hit
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The slide uses a linear process flow to contrast standard ad rendering with a proactive identification step.NCM SNCM Y 2022 SNCMP · Nielsen
Consulting deck Industry analyst Beat · Problem & ComplicationLoop · Cost Of Inaction1 hit
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The slide uses a waterfall-style bridge to segment the UK adult population by liquid wealth and a bell curve to illustrate the customer lifecycle.rmb morgan stanley conference quilter september 2019 · Quilter
Consulting deck Equity research Beat · ProblemLoop · Benchmark Gap1 hit