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Customer Journey Map
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Matching slides 1,602
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Framework
271-300 of 1,602
47
The slide uses a simple additive equation format to represent the customer journey.2019 11 Capital Markets Day Operational Excellence · SAP
Consulting deck Strategy consulting Beat · Action1 hit
37
The slide uses a 'trail' or 'journey' metaphor with map-pin style icons to represent different strategic focus areas.2019 Investor Day from SEC · Salesforce
Consulting deck Strategy consulting Beat · Solution & Approach1 hit
25
The chart uses a combination of a line graph for revenue and stacked bars to represent the addition of new product clouds over time.2020 FY21 Investor Day from SEC · Salesforce
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Zoom In1 hit
94
The slide uses a customer-journey-like structure to map AI-driven insights to specific business domains (Get Customers, Get Paid, etc.).2023 Investor Day E2E · Intuit
Consulting deck Strategy consulting 1 hit
98
The slide uses a customer journey/functional map framework to show how Intuit Assist integrates across various business needs.2023 Investor Day E2E · Intuit
Consulting deck Strategy consulting 1 hit
100
The slide uses a customer-journey-like structure to map business functions (Get Customers, Get Paid, etc.) to specific product offerings, overlaid with AI-driven conversational prompts.2023 Investor Day E2E · Intuit
Consulting deck Strategy consulting 1 hit
102
The slide uses a customer-journey style framework to map business needs to specific Intuit product offerings.2023 Investor Day E2E · Intuit
Consulting deck Strategy consulting 1 hit
06
2023 Investor Session 22023 Investor Session 2 · MongoDB
Consulting deck Strategy consulting 1 hit
08
The chart uses a simple area representation to illustrate the initial phase of a customer journey.2023 Investor Session Product Update · MongoDB
Consulting deck Strategy consulting 1 hit
09
The chart uses an area shape to represent growth, emphasizing the cumulative nature of ARR.2023 Investor Session Product Update · MongoDB
Consulting deck Strategy consulting 1 hit
10
The chart uses a color gradient to represent five distinct workloads, showing cumulative growth.2023 Investor Session Product Update · MongoDB
Consulting deck Strategy consulting 1 hit
05
The slide uses a timeline-style progression from legacy on-premise systems to the modern Data Cloud.2023 Q4FY23 Investor Presentation · Snowflake
Consulting deck Strategy consulting Beat · SolutionLoop · Cost Of Inaction1 hit
38
The slide uses a 'human middleware' metaphor to describe the manual effort required to bridge disparate internal systems.2024 Financial Analyst Day · ServiceNow
Consulting deck Strategy consulting Beat · SatisfactionLoop · Cost Of Inaction1 hit
65
The slide illustrates a 'Knowledge Graph' concept where disparate systems (Workday, Concur, ADP, Fidelity) are linked to a central identity provider (Okta) to facilitate specific user tasks.2024 Financial Analyst Day · ServiceNow
Consulting deck Strategy consulting Beat · Action1 hit
127
The slide uses a waterfall-style chart to represent growth over time.2024 Financial Analyst Day · ServiceNow
Consulting deck Strategy consulting Beat · Action1 hit
76
The slide uses a customer journey/ecosystem map to show how different product modules (Invoicing, Banking, Payroll, etc.) are connected to solve specific business problems.2024 Investor Day FY25 · Intuit
Consulting deck Strategy consulting 1 hit
78
The slide uses a customer journey/functional map to highlight specific Intuit product modules that address a 10% profitability shortfall.2024 Investor Day FY25 · Intuit
Consulting deck Strategy consulting 1 hit
119
The slide uses a visual progress tracker to communicate order status to the customer.2025 Financial Analyst Day · ServiceNow
Consulting deck Strategy consulting 1 hit
130
The slide shows a split-screen UI: Outlook on the left and an AI assistant panel on the right, illustrating agent-to-agent collaboration.2025 Financial Analyst Day · ServiceNow
Consulting deck Strategy consulting 1 hit
17
The slide uses a chronological progression to demonstrate financial improvement (FICO score increase, DTI decrease) alongside income growth.2025 Investor Day · LendingClub
Consulting deck Strategy consulting Beat · Solution & ApproachLoop · Hypothesis Test1 hit
42
The slide uses a hub-and-spoke model to represent organizational alignment around the customer.2025 Investor Day · Snowflake
Consulting deck Strategy consulting 1 hit
49
The slide is a collage of UI screenshots representing different stages of the post-purchase customer journey.2025 Investor Day · Twilio
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Logic Chain1 hit
49
The slide uses a linear process flow to represent the customer journey.2025 Investor Day · LendingClub
Consulting deck Strategy consulting Beat · Evidence & Proof1 hit
50
The slide uses a funnel metaphor to represent data processing stages for customer messaging.2025 Investor Day · Twilio
Consulting deck Strategy consulting Beat · Evidence & ProofLoop · Logic Chain1 hit
50
The slide highlights the 'Verification' stage of a 7-step customer journey.2025 Investor Day · LendingClub
Consulting deck Strategy consulting Beat · Evidence & Proof1 hit
83
The slide uses a horizontal arrow background to imply a progression or breadth of services.2025 Investor Day · LendingClub
Consulting deck Strategy consulting Beat · Impact & Next StepsLoop · Quick Win Big Bet1 hit
88
The slide uses a funnel metaphor to represent the customer journey. The MongoDB leaf logo is used as a visual anchor for the 'Selection' and 'Default Choice' stages.2025 Investor Day · MongoDB
Consulting deck Strategy consulting 1 hit
09
Shows the transition from siloed data (Xoom, PayPal, Venmo, Zettle) to a holistic view of 'Robin V.'2025 Investor Day One Platform · PayPal
Consulting deck Strategy consulting Beat · Problem & ComplicationLoop · Golden Circle1 hit
15
The slide uses a series of mobile UI screenshots to illustrate the concept of omnichannel orchestration.2025 Q3 Investor Presentation · Klaviyo
Consulting deck Strategy consulting 1 hit
14
The model uses a custom acronym L.O.V.E. to structure the customer lifecycle.2025 Q4 Investor Presentation · OpenText
Consulting deck Strategy consulting Loop · Logic Chain1 hit