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Certara | Investor Day Presentation Deck | 91 slides · page 69 of 91

The slide uses a hub-and-spoke diagram to represent service offerings, with 'Lift and Shift' encompassing a broader scope of 'Drug development & regulatory strategy'.

Conference presentation · customer_journey · present_framework · dense density

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Slide schematic 6/6
diagram 2/2 paragraph 3/3 title 1/1
Components 6
hub-spoke hub-spoke paragraph paragraph paragraph headline
Tools 1
Customer journey map slide · 80%

The slide shows 'Different customer journeys depending on their needs' with hub-spoke diagrams for 'Lift and Shift' and 'Land and Expand'.
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Frameworks 1
customer-journey-map 90%

The slide explicitly labels the content as 'customer journeys' and maps service offerings to different engagement models.