barclays global credit bureau forum v30 · page 16 of 66
The slide uses a multi-layered process diagram to align customer stages with business capabilities and value propositions.
Consulting deck · customer_journey · present_solution · balanced density
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Slide schematic 5/6
callout 0/1 diagram 1/1 framework 1/1 list 1/1 title 2/2
1 without position callout 1
callout
Components 6
callout customer-journey instance bullet action-title headline
Tools 4
Customer journey map slide · 90%
Customer Journey stages: Assessment, Consideration, Shopping, Purchase, Owning
Gestalt Principles slide · 75%Proximity groups journey stages with corresponding solutions
Picture Superiority Effect slide · 70%Customer/auto/select icons label rows
Visual Hierarchy slide · 85%Stacked customer-journey arrows + needs + solutions framework
Metrics 0
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No metrics
No metric insight is anchored to this slide.
Frameworks 2