The consumer industry’s journey towards digital maturity

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Aha! Moment slide · 70%

Cross-functional teaming has become a permanent fixture. Multiple functions at the global hotelier now have the same performance metrics including operational effectiveness and costs.

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maturity-model 90%

Chart tracks organizational digital maturity levels 1-10.

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The slide contains a mix of narrative case study text and a line chart (Figure 8) illustrating organizational strategies across digital maturity levels.