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  "documentTitle": "NASA culture code",
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  "notes": "This is a page from a NASA handbook detailing safety reporting protocols.",
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      "kind": "list",
      "text": "Listening to and clarifying concerns.\nIdentifying underlying issues and interests.\nExploring possible options through formal or informal channels.\nCollecting general data on emerging trends and patterns in the organization.\nRecommending systemic changes.",
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      "text": "7.2.1.2 Center-Level Reporting – If the employee, after reporting to the supervisor does not feel satisfied with the action taken, he/she should elevate the concerns to the Center's Safety and Mission Assurance Organization. In addition, the concerns could be reported through the Center's Facility Management organization.",
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      "text": "At NASA, employees are encouraged to actively look for, analyze, and report safety concerns. It is important to report any unsafe issue, big or small, whether it presents an immediate danger or not. These reports allow management to assess trends, identify problems, and find solutions before mishaps occur.",
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      "text": "It is critical that employees understand that they will not be adversely affected in any way for reporting a safety concern. If the employee is harassed, punished, or discriminated in any way by the employee's peers, management, or organization, the employee should contact the Center's SMA organization immediately.",
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      "text": "Many Centers use their internal Web sites to communicate with management about concerns. Please refer to your Center's safety organization to obtain information on these specific tools.",
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      "kind": "paragraph",
      "text": "Everyone at NASA is responsible for reporting suspected safety or health hazards to appropriate officials. There must be a commitment to protect the safety and health of the general public and all elements of the workforce as well as preventing damage or destruction of high-value assets.",
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      "kind": "paragraph",
      "text": "Another alternative is to report the concern to the Center's Ombudsman. The duty of the Ombudsman is to provide a safe and confidential forum for individual, group, and systemic problems by:",
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      "kind": "paragraph",
      "text": "In pursuit of NASA's next generation of programs and projects, it is important that concerns are communicated. When recognizing hazards, potential risk, employee concerns or process issues, employees need to inform management and/or the safety organization.",
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      "text": "To report an emergency, life-threatening safety concern, or hazardous condition, employees should use their Center's local reporting procedures. These are outlined within the Center's SMA Web site and/or published guidance.",
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      "text": "7.2.1.1 Reporting to Supervisor – Employees should always report safety and health concerns to their supervisor. The supervisor is responsible to address any safety and health concerns related to his/her direct reports and/or the area(s) of responsibilities.",
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