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  "documentTitle": "McKinsey Evolving USSAs Alpine Domestic Development System in Partnership with Clubs",
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      "text": "Request for more open and transparent communication; lack of clear/consistent info on benefits/selection; information arriving too late; feeling of 'inside access'; top-down communication; confusion due to multiple messaging sources.",
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      "text": "There needs to be much better contact with USSA and the clubs - Club director",
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      "text": "By the time information goes through the region and division to me, it's been 1-2 weeks and it might be too late. - Club Director",
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      "text": "Communication goes from Park City to Eastern, Eastern sends it to state chair people, and then to clubs - Regional leader",
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      "text": "I would hope that [USSA] would publish budgets, meeting minutes; that's information that a member should have access to, but it's not transparent. - Club director",
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      "text": "Sports science department is great, but it's not getting out to the clubs and coaches enough. - Academy director",
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      "text": "It would be helpful for USSA to help the coaches plan for new equipment regulations and course setting specs. Where are we headed in the next 5 years with equipment? - Club director",
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