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      "text": "TECHNOLOGY DISRUPTION, SOCIO-ECONOMIC FACTORS, CUSTOMER EXPERIENCE",
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      "text": "1. With innovation at its early adoption stage and ICE vehicles reaching maturity level in all the countries could this lead to a possible increase in new vehicle technologies like electric vehicles and autonomous vehicles?\n2. Customers prioritize in the order of cost, convenience, ease of use and travel time as the main considerations for transportation needs. Are socio-economic factors impacting customer mobility choices?\n3. On average, 48% are interested in hybrid (1% increase) and 45% are interested in electric (2% decline) in 2019. Could infrastructure and range anxiety be the reason behind the increase & decline?",
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