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  "documentTitle": "Legion Genesco Presentation June 2021",
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  "notes": "Uses a causal chain to link split shipments to negative outcomes.",
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      "text": "Journeys' split shipments are financially costly and an environmentally unfriendly business practice",
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      "text": "1. Inflated shipping costs 2. Extra labor in each location 3. Wasteful packaging 4. Adds to carbon footprint 5. Execution looks sloppy to customers",
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      "text": "A split shipment is just what it sounds like – when a single order arrives in two or more deliveries – although the customer submits one order, they receive multiple packages, often on different days",
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      "text": "Source: Company Websites, Legion Partners' Research (Please refer to Appendix for details)",
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      "text": "SKUs and Shipments data for three Journeys orders",
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      "text": "What's Broken? Split Shipments",
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