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  "docSlug": "jarvis-dixa-pitch-deck",
  "documentTitle": "Dixa Pitch Deck",
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  "sourceTypeSlug": "investor_relations",
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  "pageNumber": 6,
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  "slideType": "why_now",
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  "notes": "Uses a historical progression framework to position Dixa as the modern solution.",
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  "deckHref": "/decks/019f6b8f-0d3c-702b-98b9-f8cc93ab4c7f",
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      "kind": "diagram",
      "text": "Timeline showing three eras: Contact Center Age (1998-2008), Ticketing Age (2008-2018), and Conversational Age (2018-)",
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      "text": "Characteristics of each era including focus, channel strategy, and key terminology.",
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