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  "documentTitle": "Bain Cost Diagnostics for University of North Carolina",
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  "notes": "Includes two quotes from UNC HR facilitators illustrating the complexity and bureaucratic burden.",
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      "text": "All observations contained in this document are for discussion purposes only. This information was prepared solely for the use of the University of North Carolina at Chapel Hill; it is not to be relied on by any 3rd party",
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      "text": "Central HR interacts with HR personnel with a wide range of HR experience and capabilities. <1/3 of all facilitators have an HR class title. HR facilitators spend anywhere from 5% to 100% of their time focused on HR activities.",
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