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  "documentTitle": "Bain Cost Diagnostics for University of North Carolina",
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  "notes": "Slide 32 of a deck regarding UNC Efficiency and Effectiveness.",
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      "text": "All observations contained in this document are for discussion purposes only. This information was prepared solely for the use of the University of North Carolina at Chapel Hill; it is not to be relied on by any 3rd party",
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      "text": "Funding and charge-back options for units must be defined. Diverse and specific service levels may be more difficult to achieve with heavier service consolidation. Pushback from distributed organization as control is perceived to be taken.",
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      "text": "Cost savings achieved as benefits from scale are realized. Tighter security for potentially sensitive data facilitated by server, infrastructure consolidation. Consistent platforms and systems make future IT developments, interdisciplinary integration easier.",
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      "text": "Provide space, hosting and support for 'commodity' IT systems (database, email, etc.) in ITS. Degree of centralization may vary by school and will increase over time as ITS demonstrates ability to deliver. Enterprise solutions are designated 'first option' for all areas.",
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      "text": "Estimated upfront investment: Continued resource investment in ITS to support infrastructure and support personnel shifts. Estimated annual value: ~$5-9M. Time to realize: ~1-2+ years.",
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