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  "documentTitle": "Bain Cost Diagnostics for University of North Carolina",
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  "notes": "Includes a bar chart showing the distribution of supervisors by number of direct reports.",
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      "text": "All observations contained in this document are for discussion purposes only. This information was prepared solely for the use of the University of North Carolina at Chapel Hill; it is not to be relied on by any 3rd party",
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      "text": "Challenges: Organization is 10 layers deep; >50% of supervisors have 3 or fewer reports; distributed nature creates small departments",
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      "text": "Situation: ~11,700 permanent employees spread across ~400 departments (6,700 SPA, 1,800 EPA, 3,200 faculty)",
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      "text": "Key questions: How can UNC reduce layers and increase spans of control? How can UNC prevent bureaucracy from creeping back?",
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      "text": "I find that bureaucracy and our systems prevent us from being a workplace of choice. It really prevents us from doing what we should do.",
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