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  "documentTitle": "Bain Achieving operational Excellence at University of California Berkeley",
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  "notes": "The chart is a 100% stacked bar chart showing the distribution of satisfaction levels (Poor, Fair, Good, Excellent).",
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      "text": "Outreach: Limited proactive outreach from career counselors; Not enough career-focused advising for younger students. Expanded services: Lack of support for new graduates and young alumni; Lack of support for graduate school advising.",
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      "text": "Note: Avg score is based on numerical calculation where Poor=1, Fair=2, Good=3 and Excellent=4. Students who did not use the service were excluded. Source: OE Young Alumni Survey, Mar 2010 (n=454)",
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